Joey Stefanacci

Provides 24/7 network monitoring support. Works with customers over the phone and via email to capture and log information, identify and troubleshoot issues and if unable to provide immediat...

Provides network activity monitoring surveillance to ensure 24/7-365 up-time Organizes and drafts various required network reports Creates and maintain databases for network trend monitoring...

Maintained daily reporting transactions in Microsoft Excel Managed and scheduled customer appointments and reservations using Microsoft Outlook Maintained and managed the documents librar...

Managed parts inventory for repair shops, managed customer order and deliveries to ensure accurate and timely deliveries. Prepared delivery orders for commercial customers Served as customer...