Joel Ruth is a skilled professional, who works in Travelcenters of America main office of which is in 685. on the position of Technical Support Analyst from 2016. This person gained professional experience in more than 12 positions at various companies. Joel Ruth went to the Lorain County Community College and received education there from 1984 to 1986. Cleveland, Ohio is the area, where the professional was known to be settled. Joel Ruth's e-mail and phone are easily accessed through this website on demand.
Name variants:
Joe Ruth
Last updated May 27, 2024
Contact Information
Last Update
Jul 3, 2022
Email
jo**@macys.com
Location
Cleveland, OH
Company
Workplace
Colleagues
Work History
Technical Support Analyst
24601 Center Ridge Rd, Westlake, OH 44145
from Jul 2016
Information Technology Manager
1450 Gould Blvd, La Vergne, TN 37086
from Jul 2016
Systems Support
26301 Curtiss Wright Pkwy SUITE 400, Richmond Heights, OH 44143
from Jul 1, 2015
Blackberry and Lotus Notes Support - Analyst Ii
151 west 34Th St, New York, NY 10001
Primary support for BlackBerry server and handheld issues. Currently over 2,200 users rely on me for supporting the BlackBerry, iPhone, and Android environment. I also handle Lotus Notes iss...
Sep 2006 — Jun 2012
Support Analyst Ii  Service Desk
Provide 2nd Level advanced support for the entire Macy’s company.
Create systems access for all new hires.
Monitor, troubleshoot and resolve BlackBerry infrastructure issues.
Monitor, tr...
Sep 2006 — Nov 2010
Supervisor
Provide leadership and direction to staff of 18 direct reports.
Administer 3rd level advanced support for all Macy’s and May users and application teams.
Aid in production reruns, special...
May 2004 — Sep 2006
Help Desk Supervisor
Provide leadership and direction to a staff of 13 direct reports.
Authored and maintained Help Desk training manual.
Established and executed training guidelines and program for new hire ...
Jun 2000 — May 2004
Production Control Analyst
151 west 34Th St, New York, NY 10001
Oversaw daily batch processing for 13 Divisions of May Company
Monitored communications between data center and 13 store companies.
Maintained status reports and alerted stores and divisi...
Apr 1996 — Jun 2000
Help Desk Analyst
151 west 34Th St, New York, NY 10001
Assured daily online applications were available to all users.
Assisted electronic maintenance technicians in resolving issues.
Resolved level 1 client issues or escalated to appropriate ...
Feb 1995 — Apr 1996
Education
Occupations
Executive
Information Technology Director
IT Professional
Technical Support Specialist
Analyst
Information Technology Specialist
IT Manager
Systems Support Specialist
Support Specialists
Analysts
IT Specialist
Skills
Troubleshooting
Servers
Software Documentation
Customer Service
Management
Technical Support
Leadership
Windows Xp
Blackberry Enterprise Server
Lotus Notes
Vendor Management
Data Center
Blackberry
Visio
Technical Leadership
Access
Training
Help Desk Support
Networking
Security
System Administration
Sharepoint
Active Directory
Disaster Recovery
Vmware
Information Technology
Operating Systems
Retail
Hardware
Software Installation
Windows 7
Windows Server
System Deployment
It Management
Databases
Windows