Joel Richter is a high-level professional, that works in Octopai as a Customer Success Manager since 2020. This expert gained professional experience in more than 13 positions at different companies. Joel has these qualifications: Certified Scrum Master, Certified Project Manager Ipma, and Certified Software Tester Saq/Istbq. Philadelphia, Pennsylvania is the city, where this person was lastly known to be situated. The person's phone number and email can be accessed through SoftwareOfficial by request.
Name variants:
Joe Richter
Last updated May 27, 2024
Contact Information
Last Update
Jul 5, 2022
Email
jo**@hotmail.com
Location
Philadelphia, PA
Company
Octopai
Workplace
Customer Success Manager
Work History
Project Director - Digitalization
Implementation and lead support of Pepper Digital Bank (first full digital bank in Israel). Upgrade of T24 to Release R18. Management of functional and technical teams. Resources and budget ...
Mar 2017 — Aug 2019
Senior Project Manager and Business Analyst
Execution of IT - and business projects in the financial world. Business Solution Group offers high quality project management, business analysis, integration of standardized banking softwar...
Jun 2016 — Mar 2017
Customer Success Manager
VATBox is the leading cloud-based solution, enabling companies to reclaim all potential Value-Added Tax (VAT) paid abroad – easily and automatically. Built by smart, passionate software engi...
Aug 2015 — May 2016
Senior Technical Account Manager
Technical Account Manager in the Technical Services group. Doing pre- and post sales assignments for the DACH region.
Main responsibilities:
Guide and lead customers during pre-sales and ...
Feb 2015 — Jul 2015
Senior Project Manager and Customer Success
Guiding companies customer base in the DACH region throughout their project life-cycle Panaya software-as-a-service (SaaS) helps companies that use SAP or Oracle reduce 80% of their upgrade ...
Feb 2013 — Feb 2015
Senior Project Manager
Implementations of core banking software and third party systems. Clients: Verwaltungs- und Privatbank (Liechtenstein), HSBC, Investec, Banco Mercantil, WIR Bank, InCore Bank
Feb 2007 — Jan 2013
Project Manager and Consultant
Implementations of core banking solution 'OLYMPIC'. Also pre-sales, post sales and consulting.
1999 — 2001
Senior Consultant
Senior Consultant at the main Swiss Clearinghouse for domestic and foreign securities. Clearing & Settlement, Corp. Actions, Payment Systems, Securities Lending and Borrowing, Repo
1998 — 1999
Assistant Director
Derivatives, Riskmanagement, Performance Analysis, Implementation of EUR Currency, Y2000
1996 — 1998
Trader and Trouble Shooter
Trading in swiss derivatives, settlement and monitoring of futures and options
1995 — 1996
Occupations
Executive
Manager
Professor
Training and Coaching Professional
Partner
Operations Manager
Professional Development Teacher
Chief Executive
Skills
Saas
Integration
Project Management
Management
Business Analysis
Erp
Business Intelligence
Project Portfolio Management
Oracle
Software Project Management
Requirements Analysis
Team Leadership
Program Management
Cloud Computing
Pre Sales
Consulting
Software Development
Sdlc
Sap
Software As A Service
Test Management
Core Banking Implementation
It Strategy
Foreign Languages
Derivatives
Software Development Life Cycle
Enterprise Resource Planning
Core Banking
Banking
Trading
Customer Engagement
Customer Retention
Customer Satisfaction
Customer Oriented