Joe Parsons
Senior Service Desk Technician at Health Data Management Solutions
Name variants:
Joel Parsons,
Joseph Parsons
Last updated May 27, 2024
Contact Information
Last Update
Jul 9, 2022
Email
jp**@hdms.com, jo**@clearchannel.com
Location
Volo, IL
Workplace
Senior Service Desk Technician at Health Data Management Solutions
Chicago, IL
Industry
Information Technology and Services
Colleagues
Work History
Senior Service Desk Technician at Health Data Management Solutions
550 west Washington Ave SUITE 1600, Chicago, IL
Provide distrubuted desktop/service desk support, desktop and infrastructure maintenance, installation services and problem resolution
from Jan 2016
Senior Desktop Support Analyst and Technical Coordinator
Illinois
Co-led team of 21 technicians to execute enterprise wide Windows 7 deployment of 2100+ computers spanning across 5 sites
Assist manager with integration processes for new employee's
Resea...
Jun 2015 — Dec 2015
Desktop Support Analyst
Providing reliable, quick and flexible desktop support for one of the nations largest and fastest paced Hospital and Health Systems with over 5000 employee's in various locations throughout...
Jan 2014 — Jun 2015
Student
2502 north Rocky Point Dr, Tampa, FL 33607
Completed the "IT professional level 6" course
Certifications achieved:
A
Network
ITIL Foundations
May 2011 — Feb 2014
Direct Services Support Technician
633 Clark St, Evanston, IL 60208
Provided IT support for the IT infrastructure department(s).
Nov 2013 — Dec 2013
Level Ii Desktop Technician
8600 west Bryn Mawr Ave STE 540N, Chicago, IL 60631
DLA Piper LLC is the worlds #1 grossing Law Firm. With offices around the globe, over 4200 lawyers and staff. I provided professional, personable and proficient technical support in DLA Pipe...
Jan 2013 — Sep 2013
Cta and Sdi Enterprises
PC Refresh Team Lead / Desktop Support Technician
Sep 2012 — Jan 2013
Business Owner and Technician
Business Owner/Technician Contractor at ServiceLive providing top notch customer service for clients throughout the Chicago-land area. Some of my customers included AXA Professionals, Louis ...
Nov 2011 — Jan 2013
Education
2011 — 2014
2011 — 2013
1988 — 1991
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