Jodi Fridley

 Process Sales order, back up on phones  Maintain company network, servers and computer-related equipment (hardware/software)

 IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft, and VMware  Support services for Microsoft ...

 Coordinated projects between vendors and staff to provide comprehensive solutions  Extensive troubleshooting efforts to research, diagnose, document and resolve technical issues surroun...

 Provide first level technical support to Hospital/Clinic/Vendor/Outside Party users for any IT-related issues. Assist implement Obix, Coordinate Downtimes, and Downtime Notifications  Pro...

 Maintained a high level of patient privacy in accordance with HIPPA, JCAHO, OSHA, HIPAA, State of SD, Regional Health  Scheduled patients for various types of appointments, maintained inp...