Jim Lagnese is a skilled expert, working in Arizona State University main office of which is in 42. on the position of System Support Analyst from 2014. This expert has earned professional experience in more than 15 positions at various companies. Jim Lagnese went to the University of Phoenix and was studying there from 2006 to 2007. This person has such professional qualifications as Acsa, Certified Novell Engineer, and Macintosh Tools and Service. Scottsdale, Arizona is the area, where this expert was known to settle. This professional's email address and phone number can be easily accessed through SoftwareOfficial on demand.
Name variants:
James Lagnese
Last updated May 26, 2024
Contact Information
Workplace
System Support Analyst
Tempe, AZ
Industry
Commercial Physical Research, Nsk, Research On Electrical Engineering
Colleagues
Work History
System Support Analyst
Tempe, AZ
Provide Level II software and hardware support for staff, faculty and graduate students in the School of Life Sciences
Deploy images to Macintosh and Windows computers using Deploy Studio,...
from Apr 2014
Technical Support Specialist @ Southwest Behavioral Health Services
2884 Sand Hill Rd SUITE 200, Menlo Park, CA 94025
Identify, research, and resolve technical problems in person and remotely in a Windows 7 Pro environment
Provide end user support for software, hardware, and network assistance Level I and...
Nov 2013 — Apr 2014
Change Management Analyst
4025 south Riverpoint Pkwy, Phoenix, AZ 85040
Ensure RFC's are completed properly and have necessary approvals both before and after deployment
Involves voice and email communications with all levels of users effectively and timely re...
Mar 2013 — Sep 2013
Advanced Support Specialist
Providing high end user support for software programs for grades K-12
Use high degree of customer service, technical expertise, attention to detail for problem solving
Use skill and exper...
Sep 2012 — Oct 2012
Network Support Specialist
6500 Corporate Dr, Johnston, IA 50131
Administration of Kerio Connect Mail Server
Google Apps Administration
Administration of Mac OS X Xserve file servers (Open Directory), application and document management servers
Instal...
Nov 2007 — Jun 2012
Technology Director
Technology Committee Co-Chair
Responsible for equipment and software research, procurement, and budget
Generated cost savings by consolidating email, web and application services in-house...
May 2006 — Nov 2007
System Technican
8201 east 34Th Cir north #801, Wichita, KS 67226
Developed strong relationships with customers by understanding their requirements and providing support
Developed new areas of service through diversification
Lead hardware and network de...
Sep 2004 — May 2006
System Service Representative
New York, NY
Coordinated and performed Installations, Moves, Adds and Changes
Maintained computer assets and managed service calls in problem management database
Installed software, patches, provided ...
May 2004 — Sep 2004
Filewave System Administrator
1716 Locust St, Des Moines, IA 50309
Configuration management for 750+ Macintosh computers across multiple locations using FileWave
Developed OS builds for various hardware, including development of testing methodology and do...
Oct 2002 — Oct 2003
Principal Consultant
Grew client base 500% and increased revenue up to 400% in 10 Months
Administration of Cumulus asset management at Matrix Essentials; a L’Oreal company
Key development and support coordina...
Nov 2001 — Oct 2002
System Administrator
210 New Hwy, Amityville, NY 11701
Team leader for two part-time technical support personnel while providing second tier support
Responsible for equipment and software procurement
Designed and implemented secure data cente...
Dec 1999 — Nov 2001
Network Administrator
Promoted from Computer Technician to Network Administrator within first year
Saved the company $75,000 annually through implementation of a digital photography system
Responsible for equi...
Jun 1996 — Dec 1999
Technical Support Coordinator
6301 Kaplan University Ave, Fort Lauderdale, FL
Facilitated helpdesk and desktop support in a technology resource center system – Key Role
Coordinated installations, moves, adds and changes
Configuration and support for Novell and Appl...
Nov 1995 — May 1996
System Integration Engineer
Conducted site surveys for the evaluation, design of networks
Facilitated repairs on all Apple products
Facilitated on-site service and support
Managed hardware and network deployment fo...
May 1994 — Nov 1995
Education
2006 — 2007
1989 — 1991
1980 — 1982
1980 — 1982
Occupations
Analyst
IT Professional
Configuration Management
Security
Sales Specialist
Support Specialist
Counselor
Technical Support Specialist
Analysts
Software Deployment Engineer
Software Developers
Client Service Officer
Customer Service
Advisor
Systems Support Specialist
Support Specialists
Skills
Firewalls
Os X
Mac Os
Kerio
Cabling
Mac Os X Server
Help Desk Support
Moodle
Voip
Software Installation
Web Applications
Networking
Macintosh Hardware
Troubleshooting
Macintosh Applications
Software Documentation
Google Apps
System Administration
Filemaker
Support
Centos
Wireless Networking
Change Management
Network Administration
Disaster Recovery
Customer Service
Technical Support
Card Access
Security
Mobile Devices
Servers
System Deployment
Integration
Hardware
FAQs about Jim Lagnese
What is the profession of Jim Lagnese?
This professional's job is System Support Analyst
What are the main profession of Jim?
These person's professions are Analyst
Where does Jim Lagnese live?
The expert lives in Scottsdale, Arizona.
Where did Jim Lagnese work?
This expert worked at Arizona State University, Robert Half Technology.
What education does Jim Lagnese have?
Jim studied at the University of Phoenix from 2006 to 2007.
Are there any certifications Jim Lagnese has?
The professional received the following certifications: Acsa, Certified Novell Engineer, Macintosh Tools and Service, Apple, Novell, Jamf Software, and Certified Casper Technician.
What languages does Jim Lagnese speak?
Jim Lagnese speaks Spanish and Italian.
What is professional industry that Jim Lagnese worked in?
Jim works in Higher Education industry.