Name variants:
James Jacobsen
Last updated May 26, 2024
Contact Information
Last Update
Jul 6, 2022
Email
ji**@bestbuy.com, je**@hotmail.com
Location
Hastings, MN
Company
Workplace
Technical Software Support Specialist Ii
Saint Paul, MN
Industry
Computer Software, Operations - HCHC, Mfg Computer Peripheral Equipment, Computer Maintenance/Repair, Mfg Computer Peripherals Prepackaged Software Svc Lithographic Coml Print, Mfg Blankbooks/Binders Gravure Coml Printing Business Services
Colleagues
Work History
Technical Software Support Specialist Ii
1313 Lone Oak Rd, Eagan, MN 55121
support a variety of software titles
from May 2018
Network Operations Center
120 south 6Th St SUITE 1600, Minneapolis, MN 55402
Monitor network activity for multiple clients assist in issue resolution install patches, updates, software builds reboot servers as needed. verify active status on servers other duties as a...
Nov 2017 — Jan 2018
Site Monitor
7601 Penn Ave south, Richfield, MN 55411
Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, s...
Feb 1, 2015 — Apr 30, 2017
Owner
Manage all aspects of day-to-day operations
Scheduling.
Disciplined to self employment/contractor needs and responsibilities.
Training of Staff and clientele on software and hardware use...
May 2001 — Feb 2015
Level 2 Technician and Break Fix and Team Lead and Merchandising
9750 Irvine Blvd SUITE 101, Irvine, CA 92618
Troubleshoot setups and resolve issues
Lead teams in various operations as needed
Disciplined to Independent work, based from home office and responsibilities included.
Training of Staff...
Feb 2014 — Feb 2015
System Administrator
175 west Lafayette Frontage Rd, Saint Paul, MN 55107
Assist department in maintaining structure and validity of server and user equipment and software:
Oversaw new Commvault backup system, assuring proper configuration and operation fine tun...
Aug 2011 — Feb 2012
Technical Support
Assist Clients on use of Proprietary software assist as needed with issues pertaining to software and websites. Use goto meeting to assist on more complex issues, co-authored technical instr...
Jul 2008 — Jul 2009
Technical and Software Support
1750 Northway Dr, North Mankato, MN 56003
Assist clients in use of Proprietary software, rebuild database XML files to recover lost data, setup and oversee the testing process used for the ezbook software program.
Oct 2007 — Jul 2008
Education
2007 — 2010
2008 — 2010
2006 — 2010
Occupations
Sales Specialist
Support Specialist
IT Professional
Computer Software Professional
Client Service Officer
Customer Service
Software Developers
Skills
Databases
Technical Support
Networking
Customer Service
Xml
Graphic Design
System Administration
Management
Training
Sql
Software Quality Assurance
Iis
Apache
Php
Team Building
Technical Writing
Supervision
Linux
Corporate Branding
Hardware
Social Networking
Html
Mysql
Css
Logo Design
Sharepoint
It Management
Access
Software Installation
Javascript
Database Design
Lamp
Microsoft Sql Server
Os X
Web Development
Zend Framework
Consulting
Android
Html 5
Jquery
Rest
Bash
Json
Microsoft Office
Leadership
Applications Support
Company Branding
Low Voltage Certified
It Consulting
Remote Desktop