Jim Harnden is a highly qualified expert, that works in Avid Center main office of which is in 353. as a Director of Customer Care Service Operations since 2017. Jim has earned professional experience in more than 12 positions at various companies. Jim Harnden went to the Northern Virginia Community College and got education there. Phoenix, Arizona is the city, where this person was lastly known to be situated. This person's e-mail and phone are accessed through SoftwareOfficial on demand.
Name variants:
James Harnden
Last updated May 23, 2024
Contact Information
Last Update
Jul 13, 2022
Email
ji**@thunderbird.edu, ji**@yahoo.com, jh**@usa.edu
Location
Phoenix, AZ
Company
Workplace
Colleagues
Work History
Director of Customer Care Service Operations
9797 Aero Dr SUITE 100, San Diego, CA 92123
Responsible for the strategic planning and execution of all Customer Care Center operations. Core duties include management and leadership of processes for the continuous improvement of the ...
2017 — 2019
Senior It Consultant
3935 Harney St SUITE 203, San Diego, CA 92110
Strata Information Group (SIG) assists colleges & universities with IT initiatives that enhance services to students, faculty, staff, alumni, and the community. SIG is one of the largest pri...
2016 — Mar 2017
Vice President of Technology and Business Administration
700 Windy Point Dr, San Marcos, CA 92069
Responsibilities include multi-campus leadership in the areas of business operations & administration, finance, information & instructional technologies, facilities management, real estate, ...
Jan 2015 — Dec 2015
Chief Information Officer and Vice President of Campus Operations and Administrative Services
1 Global Pl, Glendale, AZ
Responsibilities include all information and instructional technologies across the global organization, campus operations, administrative services, hotel and conference services, student hou...
Feb 2011 — Jan 2015
Executive It and Operations Consultant
Delivered exceptional Educational, Operations & IT consulting services, specializing in Strategic Planning & Alignment, Business Operations Optimization, Project Management & Prioritization,...
Mar 1998 — Feb 2011
Vice President of Global It and Us Operations
2999 north 44Th St SUITE 200, Phoenix, AZ 85018
Responsible for running the organization’s U.S. operations in collaboration with the international offices, including sales & service, facilities, IT, Lead generation, admissions, students s...
Oct 2008 — Sep 2009
It Executive Partner
3625 Cumberland Park Blvd STE 600, Atlanta, GA
Responsible as a member of the Information Technology Leadership Practice for providing technology & operations leadership services and interim/part-time/full-time CIO services to businesses...
Feb 2006 — Oct 2008
Chief Information Officer
Managed the organization’s enterprise production systems, information technology, operations, security, architecture, product development, testing, implementation, hosting/ASP, contract nego...
Apr 2000 — Jan 2004
Chief Information Officer and Chief Operations Officer
Led executive team in creation of business, financial, marketing & technology plans.
Identified potential investors, created dynamic presentations, and negotiated contracts with venture ca...
Mar 1998 — Jan 2000
President and Chief Executive Officer
Spearheaded this start-up company, with key activities including developing business and marketing plans and cultivating partnerships, including the establishment of multiple sales channels...
Mar 1998 — Dec 1998
Director and Senior Manager
1 Verizon Way, Basking Ridge, NJ
Ran mission critical functions of MCI’s $8 billion Sales & Service Division spanning 26 call centers.
Managed hundreds of resources & annual budgets of approximately $100 million.
Lead co...
Aug 1989 — Mar 1998
Manager
Provided production support for store, accounting, HR, sales, store-design, marketing, IT and fleet maintenance systems.
Project lead in the development, implementation, and support of the...
Apr 1984 — Aug 1989
Occupations
Executive
Director
IT Professional
IT Consultant
Government Official
State Inspector General
Operations Manager
State Inspector
Inspector
Skills
Leadership
Strategy
Management
Vendor Management
Business Process Improvement
Crm
Project Management
Start Ups
Strategic Partnerships
Management Consulting
Consulting
Strategic Planning
It Strategy
It Management
Business Intelligence
Cross Functional Team Leadership
Contract Negotiation
Customer Relationship Management
Executive Management
Higher Education
Business Strategy
Change Management
Vendor Relationships
Business Process
Nonprofits
Program Management
Enterprise Software
Human Resources
Operations Management
Continuous Improvement
Customer Experience
Contact Centers
Cloud Computing
Product Development
Business Analysis
Finance
Software Development
Enterprise Resource Planning
Product Management
Team Management
People Management
Team Building
Staff Development
Leadership Development
Negotiation
Organizational Leadership
Customer Service
Operational Efficiency
Executive Leadership
Knowledge Management
FAQs about Jim Harnden
What is the profession of Jim Harnden?
This professional's job is Education Management
What jobs is Jim proficient at at?
Jim Harnden is a professional Executive and Director jobs.
Where is Jim Harnden currently located?
Jim is located in Phoenix, Arizona.
What is the professional's email?
The expert's email is ji**@thunderbird.edu and ji**@yahoo.com.
Where did Jim Harnden work?
Jim Harnden worked at Avid Center, Strata Information Group.
What education does Jim Harnden have?
Jim studied at the Northern Virginia Community College.
What are professional skills of Jim Harnden?
This person has such skills as Leadership, Strategy, Management, Vendor Management, Business Process Improvement, Crm, Project Management, Start Ups, and Strategic Partnerships.