Jill Rooks

Vice President of Customer Experience

Jill Rooks is a high-skilled expert, that works in Fluidra North America on the position of Vice President of Customer Experience from 2018. This expert gained professional experience in more than nine positions at different companies. Jill Rooks went to the Center For Creative Leadership and received education from 2013 to 2013. San Diego, California is the city, where this person was lastly known to be living. Their phone and email are easily accessed through SoftwareOfficial on demand.
Name variants:
Gillian Rooks, Julia Rooks
Last updated May 26, 2024

Contact Information

Last Update
Jul 3, 2022
Email
jr**@polarispool.com, ji**@zmp-zodiac.com, ji**@zodiac.com
Location
San Diego, CA
Company
Fluidra North America

Workplace

Vice President of Customer Experience

Work History

Vice President of Customer Experience

from Jul 2018

Director, Information Systems and Technologies

from Feb 2006

Director, Information Systems and Technologies

Responsible for applications and technology for Zodiac Marine and Pool companies located in North America.
Mar 1, 2004 — Jan 2016

Senior Business Analyst

Mar 2004 — Oct 2006

Vice President of Customer Experience

2882 east Suite #100, Carlsbad, CA
After working with Internal Customers in Consulting and IT Leadership,this role now includes the External Customer as well. Responsible for all Customer Operations including Call Center,Cust...
from Mar 2004

Senior Principal Consultant

500 Oracle Pkwy, California
Sep 2000 — Feb 2004

Senior Principal Consultant

500 Oracle Pkwy, California
2000 — 2004

Operations Analyst

100 Williams Dr, Ramsey, NJ 07446
Systems and process analysis for large Call Center.
Mar 1993 — Aug 2000

Operations Analyst

1993 — 2000

Education

Occupations

Executive
Director
Business Analyst
IT Professional
Information Technology Specialist
Operations Manager
Analyst
Analysts
IT Specialist

Skills

Process Improvement
Cross Functional Team Leadership
Erp
Strategic Planning
Leadership
Management
Team Leadership
Product Development
Team Building
Account Management
Business Intelligence
Business Analysis
Budgets
Customer Service
Inventory Management
Sales Operations
Project Management
Oracle E Business Suite
Business Strategy
Manufacturing
Operations Management
Supply Chain Management
Business Development
Oracle Applications
Project Planning
Forecasting
Strategy
Contract Negotiation
New Business Development
Supply Chain
Salesforce.com
Change Management
Budgeting
Sap
Negotiation
Vendor Management
Customer Experience
Contact Center Operations
Customer Satisfaction
Net Promoter Score
Customer Relationship Management
Customer Insight
Customer Loyalty
Customer Experience Management
Customer Service Operations
Business Process Improvement
Employee Engagement
Technical Support
Customer Support
Customer Experience Transformation

FAQs about Jill Rooks

What's the profession of Jill Rooks?

This professional's job is Vice President of Customer Experience

What jobs is Jill Rooks proficient at at?

Jill is proficient at Executive and Director jobs.

Where is Jill Rooks currently located?

Jill Rooks is currently located in San Diego, California.

What is Jill's email?

The professional's email is jr**@polarispool.com and ji**@zmp-zodiac.com.

How many companies did Jill Rooks work at?

Jill Rooks worked at nine jobs.

What education does Jill Rooks have?

Jill studied at the Center For Creative Leadership from 2013 to 2013.

What is professional industry that Jill Rooks worked in?

This professional works in Consumer Goods industry.

Are there any skills, that Jill Rooks has?

This person has skills in the following areas: Process Improvement, Cross Functional Team Leadership, Erp, Strategic Planning, Leadership, Management, Team Leadership, Product Development, and Team Building.
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