Jerri Riddle

It Service Operations Manager and Call Center Manager

Jerri Riddle is a skilled expert, that works in University Health Care System main office of which is in 505. as a It Service Operations Manager and Call Center Manager from 2015. Jerri gained professional experience in more than 12 positions at various companies. Jerri Riddle went to the University of Phoenix and received education there from 2009. Jerri has these qualifications: A+, Network+, Hp, Ibm, Lexmark, Dell, Hazwoper 40 Hour Certification, and Various. Augusta, Georgia is the area, where this professional was known to live. This person's e-mail and phone are accessed through SoftwareOfficial by request.
Name variants:
Jerri Riddle
Last updated May 26, 2024

Contact Information

Last Update
Jun 30, 2022
Email
je**@t-mobile.com
Location
Augusta, GA

Workplace

University Health Care System
It Service Operations Manager and Call Center Manager

Augusta, GA

Industry

Hospital & Health Care, Emergency Medicine, Hospitals, Family Planning Center, Nursing Care Facilities

Work History

It Service Operations Manager and Call Center Manager

1350 Walton Way, Augusta, GA 30901
Coordinating, monitoring, and facilitating IT services for business units within the enterprise. Maintain SLAs for Service Desk operations, assist in the development/maintenance of the Info...
Jun 2015 — Jun 2017

Response and Recovery Health and Safety

3475 east Foothill Blvd, Pasadena, CA 91107
from Feb 2014

It Consultant

Project Management - software and hardware deployments TaxSlayer and Peak Systems
Aug 2013 — Jun 2015

IT Manager - Regional

2009 — 2013

Information Technology Manager - Regional

12920 southeast 38Th St, Bellevue, WA 98006
Managed IT support personnel, supporting call center technology (VOiP, network and desktops), Retail and business offices supporting 5000+ customers in the Eastern United States.
Jan 2008 — Jul 2013

Client Technology Specialist 4 / Team Lead

2003 — 2008

Project Coordinator / Data Manager

2000 — Feb 2014

Project Management - Software/Hardware deployments

2000 — 2013

Client Technology Technician

1999 — 2003

Information Technology, 4

303 Peachtree St, Atlanta, GA 30308
Jan 1996 — Jan 2008

Closer and Network Administrator

1996 — 1999

President

4198 Rivermont Dr, Evans, GA 30809

Occupations

Executive
Operations Manager
Director of Operations
Manager
IT Professional
Information Technology Specialist
IT Consultant
IT Specialist

Skills

Disaster Recovery
Networking
Troubleshooting
Program Management
Management
System Deployment
Vendor Management
Leadership
Project Management
Call Centers
Servers
Training
Voip
Technical Support
It Management
Switches
Telecommunications
Visio
Integration
System Administration
Software Documentation
Network Administration
Team Building
Active Directory
Data Center
Windows Server
It Service Management
Sharepoint
Business Process Improvement
Customer Satisfaction
Security
Cisco Technologies
Network Design
Project Planning
Continuous Improvement
It Strategy
Analysis
Change Management
Tcp/Ip
Itil
Help Desk Support
Operating Systems
Process Simulation
Wireless Networking
Microsoft Exchange
Sdlc
Employee Training
Budgets
Dns
Human Resources

FAQs about Jerri Riddle

What is the main profession of Jerri Riddle?

The expert is a It Service Operations Manager and Call Center Manager.

What are the profession of This professional?

These person's professions are Executive and Operations Manager

Where is Jerri Riddle located?

The professional is currently located in Augusta, Georgia.

What is Jerri Riddle's email?

Jerri's email is je**@t-mobile.com.

Where did Jerri Riddle work?

Jerri worked at University Health Care System, Tetra Tech.

Where has Jerri Riddle studied?

Jerri studied at the University of Phoenix from 2009.

What are the certifications of Jerri Riddle?

This expert received the following certifications: A+, Network+, Hp, Ibm, Lexmark, Dell, Hazwoper 40 Hour Certification, and Various.

Are there any industries Jerri Riddle is connected to?

Jerri works in Information Technology And Services industry.
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