Jeremy Burch is a eficient professional, working in Tronox main office of which is in 427. on the position of Information Technology Infrastructure Specialist since 2019. Jeremy gained professional experience in more than 11 positions at different companies. Jeremy Burch went to the Mid - America Christian University and was studying from 2013 to 2016. Oklahoma City, Oklahoma is the city, where this professional was known to settle. This expert's email address and phone number can be easily accessed through this website on demand.
Name variants:
Jeremiah Burch,
Jerry Burch
Last updated May 25, 2024
Contact Information
Workplace
Information Technology Infrastructure Specialist
Stamford, CT
Industry
Mining & Metals, Coal Mining Services, Coal Mining Services Construction Sand/Gravel
Colleagues
Work History
Information Technology Infrastructure Specialist
1 Stamford Plz, Stamford, CT 06901
from Dec 2019
Information Technology Specialist
9000 Cameron Pkwy, Oklahoma City, OK
from May 2018
Account Manager
Oklahoma City, OK
Serve as a single point of contact between clients and sales team.
Discuss client needs, and ensure business demands are met.
Manage and solve conflicts with clients.
Interact and coordi...
Aug 1, 2014 — May 2018
Third Party - Account Specialist
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Process improvement expert and auxiliary support for senior management staff.
Participate in calibration meetings to ensure company standards are adhered to.
Launch new products and techn...
May 2014 — Aug 2014
Solution Educator
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Regularly lead training sessions for internal and external customers with varied levels of technical knowledge.
Responsible for upkeep of sales teams training and product knowledge.
Recip...
Jan 2011 — May 2014
Wireless Customer Service
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Participated in numerous launch stages and market launches; Alpha Phase II, Beta, and public launch support initiatives of Cox Wireless.
Reviewed established methods and procedures relayin...
Aug 2010 — Jan 2011
Technical Team Lead
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Provided real time mission critical solutions for front line representatives, as well tier 1.5 and tier 2 technical resolutions. Maintained operational standards for call center by implement...
Feb 2009 — Aug 2010
Technical Developer
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Team builder; lead an average of 8 new hire employees in one-on-one coaching sessions emphasizing quality control while focusing on efficiencies within departmental scope. Lowered new hire a...
Jun 2007 — Feb 2009
Technical Support Specialist
6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Provide technical support to internal and external customers on a variety of highly complex CATV services, broadband internet services, voice-over-IP telephone.
Managed a high volume of pr...
Feb 2005 — Jun 2007
Education
2013 — 2016
2011 — 2013
1998 — 2001
Occupations
IT Professional
Information Technology Specialist
IT Specialist
Skills
Leadership
Networking
Management
Customer Experience
Team Building
Staff Development
Troubleshooting
Customer Satisfaction
Telecommunications
Leadership Development
Vendor Management
Training
Team Leadership
System Administration
Process Improvement
Technical Support
Account Management
Sales