Jeffrey Silver is a high-skilled expert, that works in Ma Health Connector on the position of Director, Vendor Relations and Strategy since 2017. Jeffrey Silver gained professional experience in more than six positions at various companies. Jeffrey Silver went to the Assumption College and was studying there. Boston, Massachusetts is the area, where the professional was known to be situated. This person's e-mail and phone are accessed through this website by request.
Name variants:
Jeffery Silver,
Geoffrey Silver,
Jeff Silver
Last updated May 25, 2024
Contact Information
Last Update
Feb 1, 2016
Email
js**@scdirect.com
Location
Boston, MA
Company
Ma Health Connector
Workplace
Director, Vendor Relations and Strategy
Work History
Principal
Independent consultancy focused on assisting organizations in developing comprehensive business solutions. Principal – Boston, MA (Dec 2015-Jan 2017)
Contact Center Solutions (Customer Sup...
Dec 2015 — Jan 2017
Senior Vice President, Sales, Customer Support and Operations
347 Congress Street Brg, Boston, MA 02210
Joined GCC to foster world-class service delivery and improve back-end operations supporting GCC customers and clients focusing on sales and service delivery. Worked closely with Marketing, ...
2014 — 2015
Vice President, Customer Service
400 Manley St, West Bridgewater, MA 02379
Chief Customer Advocate", responsible for contact center operations, including inbound customer service, order management, business processes, outbound telesales and customer satisfaction me...
Jul 2003 — Jul 2014
Vice President of Operations
Managed growth and development of comprehensive managed maintenance service offering providing facilities management for 37 corporate, retail and institutional clients. Services included; Ca...
1999 — 2003
Vice President of Operations
2100 Mckinney Ave SUITE 800, Dallas, TX 75201
Managed growth and development of comprehensive managed maintenance service offering providing facilities management for 37 corporate, retail and institutional clients. Services included; Ca...
1999 — 2003
Education
Occupations
Executive
Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Consumer Goods Professional
Vice President of Operations
Supplier
Chief Executive
Commodities Clerk
Brokerage Clerk
Operations Manager
Services Professional
Sales Representative
Skills
Customer Service
Account Management
Contact Centers
Call Center
Operations Management
Management
Project Management
Inbound Marketing
Manufacturing
CRM
Process Improvement
Team Building
Team Leadership
Contract Negotiation
Strategic Planning
Budgets
Retail
Change Management
Customer Experience
Customer Retention
Call Centers
Crm
Cross Functional Team Leadership
P&L Management
Outsourcing
Sales Management
Customer Relationship Management
Budgeting
Business Process Improvement