Since 2014, Jeffrey Mullins has been working in American Chemical Society. This professional is a proficient Assistant Director, Technology Service Management at American Chemical Society with over 23 years of work experience. According to Jeffrey's CV and work profile, the professional has worked at more than seven companies with numerous backgrounds and gained different skills. Jeffrey studied at the University of Connecticut from 1988 to 1991. Washington, DC is the place where Jeffrey Mullins presently lives. You can search for this expert's email address and number. We can also provide you detailed contact information upon request.
Name variants:
Jeffery Mullins,
Geoffrey Mullins,
Jeff Mullins
Last updated May 25, 2024
Contact Information
Last Update
Jul 7, 2022
Email
je**@acs.org, js**@jjgmullins.com, j_**@acs.org
Location
Washington, DC
Company
Workplace
Assistant Director, Technology Service Management at American Chemical Society
Industry
Nonprofit Organization Management
Colleagues
Work History
Assistant Director, Technology Service Management at American Chemical Society
Application Support
Quality Control and Assurance
Application Administration
Customer Service Enterprise Solutions
Cloud Computing
Business System Integration
Strategic Planning and A...
from Jun 2014
Assistant Director, Journal Technical Services
Global Help Desk Operations
Strategic Planning and Analysis
Business System Integration
Technology Innovations
SaaS Relationships and Partnerships
Extensive experience in STM publishing
Aug 2006 — Jun 2014
Help Desk Manager
Responsible for customer services and support for ACS Publications customers including authors, reviewers, editors, editorial staff, librarians, subscribers and members. Ownership of peer re...
Jun 2002 — Aug 2006
Remedy Adminstrator
Responsible for Remedy workflows and system administration.
Oct 2000 — Jun 2002
System Engineer
Responsible for application, hardware, software and network support for ACS Publications Journal Offices in the United States, Europe and Asia. Ownership of peer review applications, system ...
Jul 1997 — Sep 2000
Macintosh Computer Engineer
Responsible for Macintosh hardware, software and network support
Oct 1995 — Jul 1997
Manager Data Services
Help Desk support, Computer support and Financial analysis
May 1991 — Oct 1995
Education
1988 — 1991
1983 — 1988
1975 — 1978
Occupations
Executive
Deputy Director
IT Professional
Application Support
Engineer
Customer Service
Sales Specialist
Client Service Officer
Organization Management
Non-Profit
Deputy Manager
Chief Executive
Support Specialists
Operations Manager
Skills
Project Management
Saas
Integration
Program Management
System Administration
Strategic Partnerships
Business Analysis
Technical Support
Customer Support
Cross Functional Team Leadership
Team Leadership
Databases
Publishing
Operations Management
Social Media
Content Management
Staff Development
Journals
Publications
Ticketing Systems
Customer Service Operations
Team Building
Help Desk Support
Requirements Analysis
Business Innovation
Creative Problem Solving
Requirements Gathering
Collaborative Problem Solving