Jeffery Chavis is a qualified professional, working in Bt on the position of Senior Service Relation Manager and Incident Manager from 2014. This expert gained professional experience in more than 17 positions at different companies. Jeffery Chavis went to the Strayer University and got education there from 2008. Washington, DC is the city, where the professional was known to settle. Their email address and phone number are accessed through SoftwareOfficial on demand.
Name variants:
Geoffrey Chavis,
Jeffrey Chavis
Last updated May 24, 2024
Contact Information
Last Update
Jul 5, 2022
Email
ja**@yahoo.com
Location
Washington, DC
Company
Bt
Workplace
Senior Service Relation Manager and Incident Manager
Work History
Senior Service Relation Manager and Incident Manager
Senior Service Relation Manager at BT Global Services
from Jan 1, 2014
Technical Service Assurance and Service Relation Manager
Oversee handling of outages/restoral within a high profile account; conduct analysis and provide reports for key outages
Receive escalations from the GCAC (Global Customer Assistance Cente...
Apr 2008 — Apr 2011
Technical Service Assurance Manager
Directly supervised US field technicians and US help desk consisting of one manager and direct reports
Primary accountable for customer support provided by both field technician and US hel...
Apr 2007 — Feb 2010
Regional Service Manager
Oversaw field service technicians on the east coast and provided field support to Maryland, Virginia, and DC areas
Prepared and produced monthly outage reports in collaboration with the Te...
Apr 2004 — Mar 2007
Fixed Station Technical Control
Various job-related training, Infonet and British Telecom (BT)
Feb 1984 — Sep 1986
Communication Autovon Test Facility Operator
1500 Army Navy Dr, Arlington, VA 22202
Jul 1982 — Feb 1984
Education
from 2008
from 2003
Brooklyn, NY
Occupations
Executive
Manager
Operations Manager
Skills
Customer Service
Service Assurance
Vendor
Mpls
Managed Services
Service Management
Ip
Sla
Telecommunications
Service Delivery
Voip
Service Level Agreements
Cisco Technologies
Wan
Customer Experience
Pre Sales
Call Center
Itil
Management
Technical Support
Network Engineering
Data Center
Network Design
Qos
Broadband
It Service Management
Incident Management
Unified Communications
Switches
Vpn
Computer Network Operations
Telephony
Call Centers
Networking
Vendor Management
Dsl
Mpls Vpn
Lan Wan
Network Architecture
Bgp
Routers
Juniper
Atm Networks
Sip
Ethernet
Sdh
Ospf
Cisco Routers
Routing
Firewalls
FAQs about Jeffery Chavis
What's the profession of Jeffery Chavis?
This professional's job is Senior Service Relation Manager and Incident Manager
What jobs is Jeffery a professional at?
The expert is proficient at Executive and Manager jobs.
Where does Jeffery Chavis live?
The expert lives in Washington, DC.
Does Jeffery have the email address?
ja**@yahoo.com is The expert's email address.
Where did Jeffery Chavis work?
The professional worked at Bt, Bt.
What education does Jeffery Chavis have?
Jeffery studied at the Strayer University from 2008.
What is the industry that Jeffery Chavis is connected to?
This professional works in Telecommunications industry.
Are there any special skills Jeffery Chavis has?
Jeffery Chavis has the following skills: Customer Service, Service Assurance, Vendor, Mpls, Managed Services, Service Management, Ip, Sla, Telecommunications, Service Delivery, and Voip.