Jeff Payden is a highly qualified expert, that works in Homeservices Insurance as a Insurance Producer from 2020. Jeff gained professional experience in more than 13 positions at different companies. Jeff Payden went to the University of Iowa and got education there from 1986 to 1989. This professional has these qualifications: Licensed Insurance Producer (Life/Health/Property/Casualty), Finra Registration Series 6 & 63, and Licensed Producer (Life/Health/Property/Casualty). Rockford, Illinois is the city, where this expert was lastly known to live. This professional's e-mail and phone are accessed through this website on demand.
Name variants:
Geoffrey Payden,
Jefferson Payden,
Jeffrey Payden
Last updated May 21, 2024
Contact Information
Last Update
Feb 1, 2016
Email
je**@charter.net
Location
Rockford, IL
Company
Homeservices Insurance
Workplace
Insurance Producer
Work History
Agency Owner
5400 University Ave, West Des Moines, IA 50266
from May 2016
General Manager - Sales and Service
3333 Beverly Rd, Hoffman Estates, IL 60179
General Manager overseeing sales, service, and overall site operations in a 400 seat multi-channel customer contact center for Sears.com
Directed inbound telephone/chat/email sales & servi...
May 2014 — May 2016
Call Center Manager
11351 Rupp Dr, Burnsville, MN 55337
General Manager overseeing operations for 10+ clients in a 400 seat BPO call center
In addition to overseeing operations, managed client relationship for a Fortune 200 clien (150 dedicated...
Apr 2012 — May 2014
Director Csc Operations
1 Water St, Camden, NJ
Reporting to the VP of Customer Service, directed multi-site call center operations and Workforce Management planning for the nation’s largest publicly traded water utility
Accomplishments...
Jun 2011 — Dec 2011
Contact Center Director
400 Atlantic St, Stamford, CT 06901
Reporting to the VP of Customer Care, Site Director for the nation’s 4th largest cable MSO, overseeing 300+ employees, $22 million budget, servicing 5 million customer base
Accomplishments...
2008 — 2011
Director of Inbound Operations
Reporting to the President, ranking inbound executive for a top-20 contact center outsourcer, directing operations on behalf of Comcast, Time Warner, etc.
Accomplishments:
Responsible for...
2006 — 2008
Director - Billing and Retention and Collections
Philadelphia, PA
Reporting to the VP of Customer Care, directed customer service operations for the nation’s 8th largest cable market, servicing 1 million customers and $1 billion revenue base
Accomplishme...
2003 — 2006
Executive Operations Manager
6330 Gulfton Dr, Houston, TX
Reporting to the Managing Vice-President, held executive responsibility over multi-site inbound contact center operations in Iowa, Virginia, and Texas for a top-five contact center outsourc...
2001 — 2003
Operations Manager
2201 Waukegan Rd SUITE 300, Bannockburn, IL 60015
1998 — 2001
Human Resources Administrator
1 Verizon Way, Basking Ridge, NJ
Reporting to the Human Resources Manager, served as lead recruiter and primary HR POC in a 500-employee blended contact center
Coordinated new hire and orientation processes, administered ...
1996 — 1998
Education
Occupations
Executive
Manager
Vice President
Chief Executive Officer
Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Health Specialist
Supervisors
IT Professional
Computer Network Professional
Operations Manager
Chief Executive
Corporate Executive
Network Administrator
Skills
Process Improvement
Customer Satisfaction
Call Center
Customer Retention
Workforce Management
Operations Management
Contact Centers
Leadership Development
BPO
Broadband
Strategic Planning
Telecommunications
Call Centers
Coaching
Customer Service
Sales
Outsourcing
Leadership
Management
Team Building
Customer Experience
Budgets
Bpo
Account Management
Inbound Marketing
Avaya
Sales Management
Human Resources
Employee Relations
Call Center Development
Forecasting
Recruiting
FAQs about Jeff Payden
What is the main profession of Jeff Payden?
The expert is a Insurance Producer.
What jobs is Jeff proficient at at?
Jeff Payden is proficient at such jobs as Executive and Manager.
Where does Jeff Payden currently live?
Rockford, Illinois is the place where Jeff Payden lives
What is the expert's email?
The expert's email is je**@charter.net.
Where did Jeff Payden work?
Jeff Payden worked at Homeservices Insurance, Farm Bureau Financial Services.
What education does Jeff Payden have?
Jeff studied at the University of Iowa from 1986 to 1989.
What are the certifications of Jeff Payden?
The professional received the following certifications: Licensed Insurance Producer (Life/Health/Property/Casualty), Finra Registration Series 6 & 63, and Licensed Producer (Life/Health/Property/Casualty).
What languages does Jeff Payden speak?
Jeff Payden speaks English.