With work experience over 26 years, this expert is currently working at Harmony Information Systems, Inc which is situated in 57 as a Vice President Customer Success. Jeff received his education from 1995 to 1997 at the University of Phoenix. This expert is located in Herndon, Virginia. To contact Jeff, you can search for their phone or email or receive additional info by requesting access to the professional's additional details on this website.
Name variants:
Geoffrey Book,
Jefferson Book,
Jeffrey Book
Last updated May 24, 2024
Contact Information
Workplace
Vice President Customer Success
Reston, VA
Industry
Computer Software
Colleagues
Work History
Vice President Customer Success
Reston, Va
Jeff Book serves as Harmony's Vice President, Customer Success, leading the professional services, customer support, training, best practices, and account executive teams. Jeff brings to Ha...
from Jan 2013
Vice President Global Support
Herndon , Va
Lead a worldwide support team of over 180 employees supporting a broad portfolio of enterprise software products with on-premise, term, and SaaS offerings. Team responsible for support deli...
2008 — 2012
Director Managed & Consulting Services
Emeryville, Ca
Manage a team of consulting, deliverability, best practices, & training consultants. Business manager and escalation point of contact for service related alliances, outsourcing, consulta...
2006 — 2008
Director Customer Service & Offshore Programs
Pleasanton, Ca
Developed and implemented strategic offshore partners, infrastructure, tool set, and workflow design, for customer support, sustaining engineering, co-development, and professional services,...
2001 — 2005
Director Technical Marketing, Manager New Product Introduction
Santa Clara , Ca
Directed team of 17 technical marketing, engineering, and channel systems engineering associates with $5 million annual budget. Planned, built, and managed technology infrastructure and lab ...
1997 — 2001
Senior Manager Worldwide Customer Support, Senior Staff Systems Engineer
Sunnyvale, Ca
Managed 19 direct reports and matrix managed over 45 associates with $45 million departmental budget ensuring global customer satisfaction and developing long term business relationships.
...
1985 — 1997
Education
1995 — 1997
Occupations
Executive
Vice President
Sales Specialist
Account Service Manager
Master of Business Administration
IT Professional
Computer Software Professional
Supplier
Chief Executive
Client Service Officer
Customer Service
Software Developers
Services Professional
Sales Representative
FAQs about Jeff Book
What's the main profession of Jeff Book?
Jeff is a Vice President Customer Success.
What are the main profession of Jeff?
These person's professions are Executive and Vice President
Where does Jeff Book live?
They lives in Herndon, Virginia.
How many companies did Jeff Book work at?
The professional worked at six jobs.
What education does Jeff Book have?
Jeff studied at the University of Phoenix from 1995 to 1997.
Are there any professional industries, that Jeff Book is connected to?
This professional works in Computer Software industry.