Jc Duarte is a qualified professional, that works in Servicerocket main office of which is in 1104. on the position of Chief Operations Officer since 2019. This person gained professional experience in more than 15 positions at different companies. Jc Duarte went to the Computer Hardware Institute and received education. San Francisco, California is the area, where this expert was known to live. This person's phone number and email can be accessed through this website on demand.
Name variants:
Jc Duarte
Last updated May 24, 2024
Contact Information
Last Update
Jul 6, 2022
Email
jc**@servicerocket.com, jc**@jcduarte.com, jc**@gmail.com
Location
San Francisco, CA
Company
Servicerocket
Workplace
Chief Operations Officer
Work History
Chief Operations Officer
2741 Middlefield Rd SUITE 200, Palo Alto, CA 94306
We're changing the way that fast-growing software companies engage with their customers for successful implementations. Helping them and their customers get the most out of their software. W...
from Aug 2019
Traction Audit For Scale
2741 Middlefield Rd SUITE 200, Palo Alto, CA 94306
Auditing the Entreprenurial Operation System (EOS) & Traction framework for scale.
May 2019 — Jul 2019
Director of Operations and Program Management
900 north Shoreline Blvd, Mountain View, CA 94043
Implemented strategic execution framework and operational excellence model, partnering with cross-functional executives and senior leaders; introduced new processes and technology, achievin...
Feb 2016 — Jul 2018
Mentor
1355 Market St, San Francisco, CA 94103
Helping early stage entrepreneurs build scalable enterprises through improved fundamentals (The Founder's Dilemmas), Sales Ops & bridging ambition into execution. The Alchemist Accelerator i...
from Jun 2014
Executive In Residence and Execution Planning Pmo
Led 21 cross-functional vice presidents in developing strategic plans through to successful execution in order to achieve desired business results.
Improved employee engagement by 10% with...
Oct 2011 — Dec 2013
Director Program Management Office
Designed and implemented Project Management Office to successfully complete international M&A, including technology platform unification, of 4 companies/brands. Improved quality and speed of...
May 2011 — Apr 2012
Executive In Residence and Execution Planning Pmo
Stabilized volatile technology platform and implemented QA process to support 15 million users generating $550M in revenue, resulting in successful funding round of $95M. Implemented Agile d...
Sep 2010 — Apr 2011
Member, Area Director and International Leadership, Chief Executive Officer Forum Moderator and Strategy Summit Facilitator
500 Montgomery St SUITE 700, Alexandria, VA 22314
Facilitated strategic summits worldwide for entrepreneurs who needed to get alignment on the top 3-5 priorities that would most effectively deliver ambitious objective, key results & success...
Sep 2005 — Jun 2008
Director Program Management Office
3000 Hanover St, San Jose, CA
Transformed a cost center into a
40% gross margin within 4 months, improved education sales 3x within the 1st year, increased customer satisfaction
50% & led a Partner certification proce...
Jan 2004 — Dec 2006
Director Program Management Office
3401 Hillview Ave, Palo Alto, CA 94304
Transformed a cost center into a
40% gross margin within 4 months, improved education sales 3x within the 1st year, increased customer satisfaction
50% & led a Partner certification proce...
Jan 2003 — Dec 2006
Director - Enterprise Services
3401 Hillview Ave, Palo Alto, CA 94304
Implemented Enterprise Services, Customer Success & Service Sales, including an indirect Enterprise Partner model responsible for 3x service sales year on year. Recognized as the #1 Enterpri...
Mar 2001 — Nov 2002
Director Program Management Office
Transformation Management ahead a successful sale.
Jan 2000 — Feb 2001
Director of Operations, Customer Success and Technology
3 Times Sq, New York, NY 10036
Implemented operational excellence & cost effective outsourcing models, recognized as best practice across the EMEA (Europe, Middle East & Africa) region. Increased customer satisfaction
5...
Jul 1991 — Dec 1999
Customer Services, It, Project Management and Professional Services
Head of Customer & Professional Services across the tri-state area of Pennsylvania, New York, New Jersey & Delaware. Successful projects included the development of warehousing & logistics t...
Jan 1985 — Jun 1991
Education
Occupations
Executive
Director of Operations
Operations Manager
Skills
Strategy
Leadership Development
Entrepreneurship
Start Ups
Strategic Planning
Management
Leadership
Business Strategy
Business Planning
Program Management
Business Development
Consulting
New Business Development
Business
Change Management
Management Consulting
E Commerce
Executive Management
Mergers and Acquisitions
Outsourcing
Coaching
Project Planning
Employee Engagement
Project Management
Project Portfolio Management
Performance Management
Risk Management
Product Development
Team Building
Telecommunications
Executive Coaching and Mentoring
Interim Management
Recruiting
Process Improvement
Problem Solving and Decision Making
Strategic and Business Planning
Problem Solving
Organizational Effectiveness and Change
Management Assessment
Interim Executive Management
Program and Project Management
Change and Turn Around Management
Building Strong Company Culture
Top Grading and Bullet Proof Recruitment
Strategic Planning Facilitation
Team Alignment and Motivation
Keynote Speaker
Business Execution
Productivity Transformation
Staff Engagement
FAQs about Jc Duarte
What's the main profession of Jc Duarte?
Jc is a Chief Operations Officer.
What jobs is Jc Duarte a professional at?
Jc Duarte is a professional such jobs as Executive and Director of Operations.
Where does Jc Duarte currently live?
San Francisco, California is the place where Jc Duarte currently lives
Does Jc have the email address?
jc**@servicerocket.com and jc**@jcduarte.com is Jc Duarte's email address.
Where did Jc Duarte work?
This expert worked at Servicerocket, Servicerocket.
What education does Jc Duarte have?
Jc studied at the Computer Hardware Institute.
What languages does Jc Duarte speak?
Jc Duarte speaks English, Portuguese, and Spanish.
What is professional industry that Jc Duarte worked in?
Jc works in Executive Office industry.