Jay Bailey is a high-level expert, working in Pitney Bowes Management Services as a Customer Operations Manager from 1998. This person has earned professional experience in more than five positions at various companies. Jay Bailey went to the American River Jr. College and got education there from 1975 to 1976. Sacramento, California is the area, where this person was lastly known to live. Jay's email address and phone are accessed through SoftwareOfficial by request.
Name variants:
Jacob Bailey,
Jason Bailey,
Jasper Bailey
Last updated May 24, 2024
Contact Information
Last Update
Jun 23, 2022
Email
ja**@omgservices.com
Location
Sacramento, CA
Company
Pitney Bowes Management Services
Workplace
Customer Operations Manager
Work History
Customer Operations Manager
Responsible for the day-to-day operations of three (3) Facilities Management Operations of a National Account including:
• Daily interaction with the Client Contacts to insure conformance to...
Feb 1998 — Dec 2012
Account Executive
Increasing duties and responsibilities including:
• Supervising a 225+ seat customer service call center averaging 10,000 calls per day with a peak volume of 23,000 calls per day and process...
1983 — 1994
Education
1975 — 1977
Occupations
Executive
Director of Operations
Operations Manager
Sales Specialist
Account Service Manager
Engineer
Customer Service
Client Service Officer
Skills
Customer Service
Operations Management
Forecasting
Training
Customer Satisfaction
Process Improvement
Team Building
Call Centers
Account Management
Management
Performance Management
Outsourcing
Customer Retention
Business Process Improvement
Team Leadership
Employee Relations
Leadership
Vendor Management
Change Management
Six Sigma
Crm
Cross Functional Team Leadership
P&L Management
Contract Negotiation
Sales
New Business Development
Negotiation