Jason Mongelia is a high-level expert, who works in Career and Educational Consultants as a Customer Service Representative and Team Lead from 2015. This person gained professional experience in more than 12 positions at different companies. Jason Mongelia went to the Mount Saint Mary College and was studying there. New York, New York is the area, where the professional was known to live. This professional's phone and email can be accessed through SoftwareOfficial by request.
Name variants:
Jayson Mongelia,
Jay Mongelia
Last updated Apr 30, 2024
Contact Information
Last Update
Jun 23, 2022
Location
New York, NY
Company
Career and Educational Consultants
Workplace
Customer Service Representative and Team Lead
Work History
Customer Service Representative and Team Lead
Responded to an average 20 calls a day working with a staffing agency and interfacing with clients through e-mail and live chat. Career and Educational consultants worked with HRA's Back to ...
Feb 2015 — Jul 2018
Technical Support Specialist
Employed with the Church Pension Group as a Technical Support Specialist. Handling phone calls and emails from clients regarding their web accounts and troubleshooting issues related to the ...
Jun 2014 — Jan 2015
Customer Care Trainer
30-30 47Th Ave, Long Island City, NY 11101
Promoted to trainer role for established electronic payment processing firm. Led 4-week comprehensive training classes for new Customer Care employees encompassing internal system usage, cre...
2012 — 2013
Customer Care Specialist
30-30 47Th Ave, Long Island City, NY 11101
Responded to 50-60 incoming calls per day from merchants and sales agents regarding transaction information, deposit reconciliation, statement questions, PCI Compliance concerns, and SAQ ass...
2010 — 2012
Office Administrative Assistant
Long Island City, NY
Aug 2009 — Feb 2010
Clerical Assistant
Performed comprehensive administrative support services in fast-paced office. Created client reports, managed heavy filing tasks, and prepared official legal documents. Corresponded directly...
2009 — 2010
Customer Service Representative
Excelled in customer-centric environment, evaluating potential clients and assessing viability for social security disability benefits for review by upper management. Performed data entry do...
Jan 2008 — Jun 2008
Education
Newburgh, NY
Occupations
HR Specialist
Human Resources Specialist
Sales Specialist
Client Service Officer
Executive
Team Leader
Agents
Accountant
Finance and Accounting Specialist
Recruitment
Customer Service
Operations Manager
Accounting Bookkeeper
Bookkeeper
Skills
Customer Service
Customer Retention
Employee Training
Credit Card Transaction Processing
Retention Strategies
Customer Service Training
Pci Dss
Pci Standards
Merchant Acquiring
Merchant Services
Data Entry
Credit Cards
Payment Card Processing
Training
Electronic Payments
Ach
Debit Cards
Transaction Processing
Acquiring
E Payments
Payment Systems
Payments
Mobile Payments
Cards
Payment Cards
Payment Industry
Payment Services
Payment Gateways
FAQs about Jason Mongelia
What's the profession of Jason Mongelia?
This professional's job is Customer Service Representative and Team Lead
What are the profession of The professional?
These person's professions are HR Specialist and Human Resources Specialist
Where does Jason Mongelia currently live?
New York, New York is the place where Jason Mongelia currently lives
How many companies did Jason Mongelia work at?
The professional worked at 12 jobs.
Where has Jason Mongelia studied?
Jason studied at the Mount Saint Mary College.
What languages does Jason Mongelia speak?
Jason Mongelia speaks English.
Are there any industries Jason Mongelia works in?
This professional works in Financial Services industry.
Are there any professional skills Jason Mongelia has?
Jason Mongelia has skills in the following areas: Customer Service, Customer Retention, Employee Training, Credit Card Transaction Processing, Retention Strategies, Customer Service Training, and Pci Dss.