Janine M Gardenhour is a qualified expert, who works in Sitel on the position of Senior Quality Operations Manager since 2008. Janine gained professional experience in more than three positions at different companies. Helena, Alabama is the area, where this expert was lastly known to settle. The person's email address and phone can be easily accessed through SoftwareOfficial by request.
Name variants:
Janine Gardenhour
Last updated May 17, 2024
Contact Information
Last Update
Jun 23, 2022
Email
2d**@gmail.com
Location
Helena, AL
Company
Sitel
Workplace
Senior Quality Operations Manager
Work History
Senior Quality Operations Manager
Positive organizational performance results - employee development - variation based management, coaching and development
Fostering and building relationships with external clients
Day-to-da...
from Dec 2008
Director of Customer Care
Day-to-day call center management for effective and efficient performance - service levels, occupancy, handle time, adherence, attendance, scheduling, forecasting (staff/volumes)
Developed...
Jan 2006 — Dec 2008
Assistant Vice President - Customer Service/Sales Unit Manager
Customer Service/Sales Coaching Through Accountabilty
Quality monitoring for improved Customer Satisfaction
Implemented Customer Service/Sales techniques/initiatives for increased sales and...
Sep 1992 — Jun 2006
Occupations
Executive
Manager
Operations Manager
Director of Operations
Supporting Member
Director
Team Member
Skills
Process Improvement
Call Centers
Contact Centers
Customer Service
Time Management
Oracle
Insurance
Management
Sales
Employee Training
Customer Experience
Recruiting
Workforce Management
Health Insurance
Employee Benefits
Call Center Development
Life Insurance
Avaya
Operations Management
Performance Management
Team Leadership
Training
Team Building
Coaching
Project Management
Employee Relations
Customer Satisfaction
Contact Center Management
Customer Retention
Leadership
Business Process Improvement
FAQs about Janine M Gardenhour
What's the main profession of Janine M Gardenhour?
The expert is a Client Support and Call Center Manager.
What jobs is Janine M Gardenhour proficient at at?
Janine M Gardenhour is proficient at such jobs as Executive and Manager.
Where does Janine M Gardenhour currently live?
Janine currently lives in Helena, Alabama.
What is the expert's email?
Janine's email is 2d**@gmail.com.
Where did Janine M Gardenhour work?
The expert worked at Sitel, Classroom Direct.
What languages does Janine M Gardenhour speak?
Janine M Gardenhour speaks English.
What is professional industry that Janine M Gardenhour is connected to?
Janine works in Consumer Services industry.
Are there any skills, that Janine M Gardenhour has?
This person has such skills as Process Improvement, Call Centers, Contact Centers, Customer Service, Time Management, Oracle, Insurance, Management, Sales, and Employee Training.