Janine Galloway is a skilled professional, that works in Citizens Advice as a Senior User Researcher since 2019. Janine Galloway gained professional experience in more than 20 positions at various companies. Janine Galloway went to the Brooklands College and received education from 1994 to 1994. This expert has the following professional qualifications: Cim Diploma. Atlanta, Georgia is the area, where this person was lastly known to be located. Their email address and phone number can be easily accessed through SoftwareOfficial on demand.
Name variants:
Janine Galloway
Last updated May 24, 2024
Contact Information
Last Update
Jul 4, 2022
Email
ja**@btopenworld.com
Location
Atlanta, GA
Company
Citizens Advice
Workplace
Senior User Researcher
Work History
Senior User Researcher
Working as a Senior User Researcher embedded in an Agile team, working on the Help to Claim service helping first time applicants with Universal Credit claims. Leading the user research for ...
Jun 2019 — Aug 2019
User Experience Researcher
Discovery research to support RS Components strategic transformation programme; understanding the procurement and customer experience journey, and user needs with corporate customers. Lead f...
Apr 2019 — Jun 2019
Senior User Researcher
Working as a user researcher embedded in an Agile team, looking at a digital service for National Insurance Applications, moving from a paper-based process to digital. Using a variety of res...
May 2018 — Apr 2019
User Research Lead
Working on a programme of reform of the criminal justice for HMCTS. Providing a user-centred design approach apply behavioural science frameworks to a range of user research techniques to ca...
Feb 2018 — May 2018
Senior User Researcher
Helping teams to understand users to create better public services. Working as a Senior User Researcher as part of a multidisciplinary agile team carrying out user research on GOV.UK to impr...
Feb 2017 — Jan 2018
Senior User Researcher
Contributing to the IT Transformation team of a programme tasked with delivering technology to UKT&I users via User Centred Research & Design
Embedded within an agile team, keeping users a...
Jul 2016 — Feb 2017
User Researcher
Working with Product Owners to gather the test requirements
Design user research plans using a mix of different user research techniques, tools and methodologies within an Agile framework
...
Apr 2016 — Jul 2016
User Researcher
Planning and conducting user research in the Discovery phase of a Digital Contact Channel Shift Project
Working in an agile environment as part of multi-disciplined scrum team
Collating f...
Nov 2015 — Mar 2016
Senior Social Researcher
Leading on scoping, commissioning and managing a qualitative research project to investigate the social issues underlying barriers to the uptake of recoverable heat
Providing social resear...
Sep 2014 — Jun 2015
Customer Research and Market Insight Manager
Managing research programmes of qualitative and quantitative research to support the business and ensure customer focused delivery and enable representation of the customer in all commercia...
May 2014 — Aug 2014
Research Consultant
Carried out a qualitative, ‘deep-dive’ investigation into some of CIMA’s key metrics with employees globally. Conducted face-to-face and phone interviews with 35 employees globally and produ...
Apr 2014 — Apr 2014
Senior Research and Consultation Analyst
Developing, commissioning & delivering a research programme that builds a comprehensive picture of the borough
Supporting & advising on the development of longer term needs & commissioning...
Aug 2008 — May 2009
Market Research Manager
Design, manage & executive all customer research projects including the advising on optimum methodology, suppliers, samples and investment in customer research ensuring stakeholders are pro...
Jul 2007 — Jan 2008
Market Research Executive
Commission & undertake strategic, operational & tactical qualitative & quantitative research as appropriate and as agreed & to be solely responsible for these projects from start to finish
...
Jun 2001 — Aug 2007
Marketing Executive
Project management of the development of all activity on divisional web site
Briefing external marketing / web site agencies
Successful re-launch of web site to an ISP, a first within the...
Mar 1999 — May 2001
Marketing Co-Ordinator
Implementation and management of customer and sales database
Management of entire direct mailings process
Co-ordination of exhibitions and seminars
Management of marketing campaigns
Ens...
Dec 1997 — Mar 1999
Business Development Executive
Analysis and research for publishing projects
Presentation of results to business development department
Organising discussion groups, postal questionnaire and telephone research
Collati...
Aug 1995 — Dec 1996
Education
1994 — 1994
1993 — 1994
1990 — 1992
Occupations
Counselor
Executive
Director
Scientist
Researcher
Marketer
Market Analyst
Advisor
Operations Manager
Survey Researcher
Market Research Analyst
Skills
Market Research
Qualitative Research
Quantitative Research
Strategy
Report Writing
Research
Project Management
Analysis
Customer Insight
Marketing Research
Focus Groups
Management
Crm
Policy
Consumer Behaviour
Public Sector
Consumer Insights
Primary Research
Questionnaire Design
Data Analysis
Stakeholder Engagement
Advertising Research
Segmentation
Marketing Communications
Business Development
User Research
Usability
Usability Testing
Software Prototyping
Analytical Skills
User Experience Testing
FAQs about Janine Galloway
What is the main profession of Janine Galloway?
The expert is a Research Consultant and Company Director.
What are the profession of Janine Galloway?
These person's professions are Counselor
Where does Janine Galloway currently live?
They lives in Atlanta, Georgia.
Does Janine have the email address?
ja**@btopenworld.com is Janine Galloway's email address.
How many companies did Janine Galloway work at?
Janine Galloway worked at 20 jobs.
What education does Janine Galloway have?
Janine studied at the Brooklands College from 1994 to 1994.
Are there any certifications Janine Galloway has?
The professional received the following certifications: Cim Diploma.
What is professional industry that Janine Galloway is connected to?
This professional works in Market Research industry.