James Stafford is a skilled professional, that works in Royal Health Care main office of which is in 551. as a Call Center Schedule Manager since 2011. This person gained professional experience in more than 12 positions at various companies. James Stafford went to the Lindenhurst High School and got education from 1982 to 1986. Cincinnati, Ohio is the area, where this person was known to be situated. Their contacts are easily accessed through SoftwareOfficial on demand.
Name variants:
Jaymes Stafford,
Jaimes Stafford,
Jim Stafford,
Jimmy Stafford,
Jimmie Stafford,
Jamie Stafford,
Jem Stafford
Last updated May 23, 2024
Contact Information
Last Update
Jul 11, 2022
Location
Cincinnati, OH
Company
Royal Health Care, LLC
Workplace
Call Center Schedule Manager
Work History
Call Center Schedule Manager
Monitor ACD activity and used forecasting methodologies to set department service levels to meet client specific goals and objectives.
Created and monitored adherence reports.
Generated dail...
from May 2011
Manager of Customer Service Operations
Project management to transition knowledge and asseets of companies acquired out of bankruptcy.
Developed new business policies and practices for the call center.
Assisted in developing a co...
Jun 2009 — Nov 2010
Sales Support/Customer Service Manager
Plainview, NY
Jul 2006 — Oct 2008
Supervisor
Supervised, trained and developed a team of over 100 temporary and full time customer relation coordinators in a high call volume call center.
Involved in interviewing and recruiting new hir...
Jun 2003 — Feb 2006
System Analyst
Provide first and second level technical support to internal and external clients with Chase proprietary software.
Created training manual for new employees. This manual contained all of the...
Jan 1998 — Jun 2000
Education
1982 — 1986
Occupations
Health Specialist
Hospital Care Professional
Executive
Manager
Sport Trainer
Sports Trainer
IT Professional
Software Tester
Supervisors
Health Professional
Health Practitioner
Operations Manager
Sports Trainers
Computer Specialist
Skills
Call Center
Project Management
Data Analysis
Operational Excellence
Brand Management
Customer Service
Multi Site Operations
Strategic Planning
Team Building
Microsoft Excel
Microsoft Word
Social Media
Process Improvement
Analysis
Sales Operations
Quality Assurance
Team Leadership
Management
Outlook
Forecasting
Healthcare
Leadership
Troubleshooting
Call Centers
Sales
Customer Satisfaction
Account Management
Program Management
Business Analysis
Time Management
New Business Development
Interviews
Performance Management
Marketing
Access
Recruiting
Project Planning
Workforce Management
Software Documentation
Team Management
Coaching
Security
Vendor Management
Technical Support
Microsoft Office
Business Process Improvement
FAQs about James Stafford
What is the main profession of James Stafford?
James Stafford is a Call Center Schedule Manager.
What are the profession of James Stafford?
These person's professions are Health Specialist and Hospital Care Professional
Where does James Stafford live?
James lives in Cincinnati, Ohio.
Where did James Stafford work?
This person worked at Royal Health Care, LLC, Royal Health Care, LLC.
What education does James Stafford have?
James studied at the Lindenhurst High School from 1982 to 1986.
What are professional skills of James Stafford?
This person has such skills as Call Center, Project Management, Data Analysis, Operational Excellence, Brand Management, Customer Service, Multi Site Operations, and Strategic Planning.