James Karl Polack is a high-level expert, who works in Nuance Communications main office of which is in 378. on the position of Senior Project Manager from 2017. This expert has earned professional experience in more than 19 positions at different companies. James Karl Polack went to the Kaplan University and got education there from 2009 to 2013. Austin, Texas is the city, where this professional was lastly known to be living. The professional's contacts can be easily accessed through SoftwareOfficial on demand.
Name variants:
Jaymes Polack,
Jaimes Polack,
Jim Polack,
Jimmy Polack,
Jimmie Polack,
Jamie Polack,
Jem Polack
Last updated May 18, 2024
Contact Information
Last Update
Jul 4, 2022
Email
ja**@rcn.com, ja**@gmail.com
Location
Austin, TX
Company
Workplace
Senior Project Manager
Burlington, MA
Industry
Computer Software, Prepackaged Software, Provides Prepackaged Software Products
Colleagues
Work History
Senior Account Manager
9197 south Peoria St, Englewood, CO 80112
Responsible for the successful management of clients UCCE support contracts. Clients include FedEx, International Paper and Cabela's.
Aug 2014 — May 2016
Adjunct Applications Project Manager
900 Cottage Grove Rd, Bloomfield, CT 06002
Successfully managed 12 high profile infrastructure and application implementation projects, delivering them on time and on budget.
Apr 2010 — Jun 2014
Ivr Project Manager
11950 Democracy Dr SUITE 250, Reston, VA 20190
Managed the migration of IVR projects from the ACS TALKX platform to Contact Solutions managed services platform
Jun 2008 — Jul 2009
Qa Team Lead
Austin, TX
Actively participate in the development and testing of software applications developed for the call center industry.Support development goals by providing innovative ways to improve the curr...
Feb 2008 — Jun 2008
Ivr Development Project Manager
388 Greenwich St, New York, NY 10013
Manage the implementation of projects that involve upgrades to there IVR infrastructure. A key aspect of my duties required interpreting business policies and practices in order to provide d...
Mar 2007 — Dec 2007
Service Delivery Manager
6500 River Place Blvd, Austin, TX 78730
Managed internal projects and support tickets for assigned accounts
Apr 2005 — Oct 2007
Senior Consultant / Project Manager - Contact Center Industry
Omaha, NE
Sep 2003 — May 2014
CTI-CRM Service Delivery Consultant - Financial Services
Atlanta, GA
Sep 1997 — Jun 2003
Cti-Crm Service Delivery Consultant
Berwyn, PA
Responsible for the successful implementation of Transaction Monitoring CRM application projects that identified possible fraudulent charge activity and the recommendation of new technologi...
Sep 1997 — Jun 2003
Agent - Harlingen, Tx
Responsible for policy sales and renewals for various South Texas School Districts.
1995 — 1997
CTI-IVR Manager within CRM Environment
Atlanta, GA
Sep 1990 — Sep 1997
Education
2009 — 2013
upto
Occupations
Executive
Senior Project Manager
IT Professional
Information Technology Specialist
Project Manager
Senior Manager
Operations Manager
IT Specialist
Project Managers
Skills
Call Centers
Vendor Management
Project Management
Management
Team Leadership
Ivr
Call Center
Quality Assurance
Telecommunications
Integration
Program Management
Cisco Technologies
Testing
Process Improvement
Voip
Project Planning
Contact Centers
Troubleshooting
Cisco Systems Products
Strategic Planning
Visio
Product Management
Customer Relationship Management
Voice Over Ip
Account Management
Business Intelligence
Sdlc
Business Process Improvement
Change Management
Budgets
Problem Solving
Contract Negotiation
Budgeting
Planning
Customer Relations
Product Development
Cisco
FAQs about James Karl Polack
What's the profession of James Karl Polack?
This professional's job is Senior Project Manager
What jobs is James a professional at?
James Karl Polack is proficient at Executive and Senior Project Manager jobs.
Where does James Karl Polack live?
James Karl Polack currently lives in Austin, Texas.
What is James's email?
The professional's email is ja**@rcn.com and ja**@gmail.com.
Where did James Karl Polack work?
This expert worked at Nuance Communications, Currently Available For Opportunities.
What education does James Karl Polack have?
James studied at the Kaplan University from 2009 to 2013.
What languages does James Karl Polack speak?
James Karl Polack speaks English.
What is professional industry that James Karl Polack worked in?
This professional works in Information Technology And Services industry.