Name variants:
Jacob Campbell
Last updated May 23, 2024
Contact Information
Workplace

Colleagues
Work History
Technical Support Associate
5500 Greenwood Plaza Blvd, Greenwood Village, CO 80111
from Oct 2018
Support Engineer and Junior Devops Engineer
2150 west 29Th Ave SUITE 200, Denver, CO 80211
▪ Provided support and troubleshooting in a multiple service provider environment (ILECS, CLEC, IXCs) for call origination and termination. ▪ Developed custom automation tools to assist NO...
Apr 2016 — Apr 2017
Technical Sales Representative - Tier I and Help-Desk Technician
350 Barnes Dr SUITE 105, San Marcos, TX 78666
▪ Maintained a high degree of customer service for all support queries while adhering to all service management principles.
▪ Supported users in the use of network and computer equipment b...
Jul 2013 — Nov 2013
Tier Ii Noc Technician and Customer Service Experience Technician
2260 Broadway, Denver, CO 80210
▪ Provided remote and on-site support/monitoring of VOIP phones and
customer premise equipment by troubleshooting SIP networking issues.
▪ Maintained internally developed software by prov...
Mar 2013 — Jun 2013
Computer and Printer Refurbished Technician
8536 Concord Center Dr, Englewood, CO 80112
▪ Tested used machines for functionality and assessed best options for repair.
▪ Re-built machines with new and refurbished parts.
▪ Updated database and invoice to correctly display curr...
Nov 2012 — Jan 2013
Refurbished Computer Technician and Service Associate
▪ Built and Tested used and new computers for sales floor on a large
production scale.
▪ Assisted customers in upgrading computer equipment, and checking in
computers for repair by ident...
Sep 2011 — May 2012
Waiter and Cashier
▪ Processed guest orders at fast-casual dining restaurant, including recording
cash/credit payments, answered questions regarding menu and provided
assistance in ordering.
▪ Delivered fo...
Aug 2008 — Mar 2009
Construction Hand
▪ Assisted with the interior remodeling of commercial and residential real
estate.
▪ Prepared construction area with drop cloths, followed by demolition and
cleanup before project undert...
Jan 2007 — Jan 2009
Back Waiter and Expo
▪ Organized trays of prepared plates for delivery to guests.
▪ Delivered food from kitchen to table in a timely manner.
▪ Ensured that clean dishes were stacked and ready for preparing fo...
Sep 2007 — May 2008
Education
Occupations
IT Professional
Technical Support Specialist
Engineer
Supporting Member
Computer Software Professional
Support Engineer
Ruby Developer
Systems Support Specialist
Support Specialists
Team Member
Software Developers
Customer Service
Software Developer
Skills
Gnu/Linux
Linux System Administration
Centos
Apache
Computer Repair
Computer Security
Computer Hardware
Computer Maintenance
Help Desk Support
Service Desk
Photoshop
Photography
Problem Solving
Communication
Team Oriented
Fast Learner
Challenge Driven
Passion For Technology
Leadership
Curiosity
Operating Systems
Os X
Servers
Tcp/Ip
Technical Support
Linux
Hardware Installation
Ruby
Ruby on Rails