Jacob Anderson is a high-skilled professional, who works in Calfrac Well Services on the position of It Helpdesk Support since 2019. This person gained professional experience in more than 29 positions at various companies. Jacob Anderson went to the Colorado State University Global and got education from 2012 to 2016. This professional has professional qualifications: A+, Network+, and Dell. La Crosse, Wisconsin is the area, where the professional was lastly known to be settled. Jacob Anderson's email address and phone number are easily accessed through this website by request.
Name variants:
Jakob Anderson,
Jaycob Anderson,
Jake Anderson,
Jay Anderson,
Jakl Anderson
Last updated May 22, 2024
Contact Information
Last Update
Jun 22, 2022
Email
ja**@rmecs.com, ja**@trustwave.com, jo**@jacobanderson.me
Location
La Crosse, WI
Company
Workplace
Colleagues
Work History
It Helpdesk Support
Windows 10 Migration
IT Helpdesk
On-Call Services
from Jan 2019
Windows 10 Deployment Specialist
6801 Rockledge Dr, Bethesda, MD 20817
Windows 10 Migration
Deploying and imaging new and existing assets
Troubleshooting issues with individual deployments
Responsible for ensuring the success of the deployment of Windows 10...
Nov 18, 2018 — Jan 4, 2019
Event Producer
Head producer for an annual LAN party in the Denver area. Responsible for organizing the entire event including locating the venue, organizing sponsors and volunteers and general operations.
from May 2018
Network Security Analyst
70 west Madison St SUITE 600, Chicago, IL 60602
Remote troubleshooting
Firewalls
Palo Alto
Juniper
Fortinet
Linux
Cisco
Email Filtering
Internal Vulnerability Scanners
Welcome calls (welcoming new customers and demonstrating our...
Feb 2015 — Jan 2018
It Helpdesk
342 Jefferson St, Saratoga Springs, NY 12866
Responsible for one call resolution of all IT issues throughout the casino.
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Printers
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POS Terminals
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ActiveDirectory Administration
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Oasis Troubleshooting
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On-boarding ...
Jul 2014 — Feb 2015
Corporate It Support
13700 Oakland St, Highland Park, MI 48203
Increased overall automation via batch files and scripts.
Increased user available self-help tools to reduce ticket counts
Additionally responsible for assigning tickets, determining prio...
Mar 2014 — Jul 2014
It Intern
209 south Meldrum St, Fort Collins, CO 80521
Spearheaded white glove support training
Additionally responsible for assigning tickets, determining priority and conducting both remote and in-person resolution of issues.
Implemented au...
Jan 2013 — Aug 2013
Voodoo Pc Tier 2 Technical Support Specialist
3000 Hanover St, Palo Alto, CA 94304
Sole line of support for HP's former elite Voodoo line of laptops and desktops
Responsible for one call resolution of all issues.
Beta tested new hardware and software, reporting issues t...
Oct 2008 — Dec 2012
Tier 1 Technician Support
Responsible for assigning tickets, determining priority and conducting both remote and in-person resolution of issues.
Managed support calendar for all technicians.
Performed callbacks to...
Jun 2008 — Aug 2008
Csr Tier 1
Customer support for major fast food chain.
Responsible for supporting and troubleshooting all elements of their point of sale system
Highest efficiency rating for a new CSR.
Feb 2008 — Jun 2008
Broadcast Operations Technician 2
100 Inverness Ter east, Englewood, CO 80112
Co-Lead on the IPVOD (IP video on demand) and FVOD (file video on demand) projects.
Responsible for initial design, implementation and internal support.
When needed, performed live switch...
Nov 2006 — Jun 2008
Customer Service Represenative
7601 Penn Ave south, Richfield, MN 55411
Cashier and Customer service representative to bolster staff during busy season
Expert in wireless and portable music players Utilizing customer service skills acquired at other employers,...
Oct 2005 — Dec 2005
Assistant Manager
Sole store manager
Responsible for bookkeeping
Arcade coin mechanism repair
Mar 2005 — Sep 2005
Teacher
2199 south University Blvd, Denver, CO 80209
Taught a summer course. Prepared curriculum
May 1, 2004 — Jul 1, 2004
Station Manager
Responsible for maintaining and developing the station’s web presence as well as working with the staff to set up audio streaming. Promoted to station manager and was responsible for finding...
Mar 1, 2004 — Aug 1, 2004
Head of It
Responsible for creation of website as well as office networking installation and general computer infrastructure
May 1, 2003 — Jul 1, 2003
Customer Service Represenative
6200 south Syracuse Way SUITE 485, Greenwood Village, CO 80111
AT&T Wireless Tier 1 Support
Apr 2002 — Jul 2002
Education
2012 — 2016
2012 — 2012
2011 — 2012
2004 — 2011
2001 — 2003
1998 — 2001
Occupations
Sales Specialist
Sales Person
Sales Representative
Skills
Troubleshooting
Technical Support
Networking
Customer Service
Computer Hardware
Help Desk Support
Microsoft Office
Software Installation
Leadership
Hardware
Windows
Management
Software Documentation
Laptops
Windows 7
Servers
Sharepoint
Windows Xp
Security
Wireless Networking
Computer Repair
Html
Process Improvement
Microsoft Excel
Active Directory
Operating Systems
Network Administration
Windows Server
Team Leadership
Access
Microsoft Word
Microsoft Certified Professional
System Administration
English
Computer Maintenance
Social Media
Spanish
Outlook
Powerpoint
Wireless
Social Media Marketing
Hardware Support
Microsoft Exchange
Call Center
Time Management
Mcse
Organization
Oasis
Training
IT
Helpdesk
Support
White Glove
Troubleshooting
Exchange
ActiveDirectory