Ivan Sanchez

Responsible for supporting a wide variety of clients systems & networks such as Windows Server’s, VMWare, Hyper-V, Active Directory, Group Policy, Exchange Servers, Office 365, firewalls, sw...

Responsible for ensuring a stable operation of systems/network infrastructure such as routers, switches, servers, VOIP, backups, Telecommunications, storage, firewall, security, disaster rec...

Support for all office locations via Phone, Email, Chat, Remote assistance and Hands on support. Cabling, Troubleshooting, and Setting up Switches- (IP Configurations, Vlans). Troubleshoo...

Provide technical assistance to users via telephone, e-mail, and in person support. Help Students with Technology concerns by answering questions in a Non-Technical tone. Resolving 70% of...

Responsible for proving technical troubleshooting within a large environment, including system crashes, slow-downs, and data recoveries, while also supporting over 1000+ students iPad's usin...