Idelson Diego

Customer Success Manager

Idelson Diego is a qualified professional, working in Abbott on the position of Customer Success Manager since 2018. Idelson Diego gained professional experience in more than 11 positions at various companies. Idelson Diego went to the Universidad Abierta Interamericana and got education from 2003 to 2005. This professional has such professional qualifications as Scrum Master and Scrum Alliance. Washington, DC is the area, where this person was known to be settled. This expert's phone and email can be accessed through this website on demand.
Name variants:
Idelson Diego
Last updated May 20, 2024

Contact Information

Last Update
Jul 15, 2022
Email
di**@abbott.com, id**@icebergsolutions.com, di**@gmail.com
Location
Washington, DC
Company

Workplace

Abbott
Customer Success Manager

North Chicago, IL

Industry

Hospital & Health Care

Work History

Customer Success Manager

Illinois
from Aug 2018

Senior Project Manager and Business Consultant

1221 Brickell Ave SUITE 900, Miami, FL 33131
Understand and manage client needs and work on a plan to achieve it Manage and resolve conflicts. Coordination between working groups and areas within the company and with the customers ...
Mar 2012 — 2018

Functional Analyst - Qa Senior

500 west Burr Blvd, Teaneck, NJ
American Express Travel site Functional analyst and QA As I've been involved in a huge project impacting several systems around the company, I've became an expert on the business. Due that, ...
Sep 2010 — Apr 2012

Analyst

2010 — 2012

Specialist Qa

1 Verizon Way, Basking Ridge, NJ
Working in English – Oral and written with a distributed team in USA, India and Philippines UNIX. Automation scheduler jobs using Shell and Perl scripts Test Cases and Test Plan creation....
Mar 2009 — Dec 2010

Information Analyst at Symantec

3000 Hanover St, San Jose, CA
EDS – for SYMANTEC (USA) (Nov 2008 – Until now) Knowledge Transfer took at Symantec Headquarters (Cupertino, California, USA) for 3 weeks Working in English – Oral and written (meetings, ...
Nov 2008 — Mar 2009

Information Analyst - Equities and Securities Lending

3000 Hanover St, San Jose, CA
Jul 2006 — Dec 2008

Information Analyst - Equities and Securities Lending at Abn Amro Bank New York

3000 Hanover St, San Jose, CA
EDS – for ABN AMRO BANK NEW YORK (July 2006 – Nov 2008) Working in English – Oral and written (meetings, trainings) Production support 24x7: Monitoring and solving processes problems with...
Jul 2006 — Nov 2008

Analista De Informacion

IHSA International Health Services Argentina (October 2001 – July 2006) Commercial Management: User’s technical supporting.. Responsible for IVR, its proper functioning and phone calls seq...
1998 — 2006

English Teacher

English teacher (Secondary Level)
Mar 1998 — Dec 1999

Information Analyst

Emergencias S.A. (1993 - 1998) Computer Resources Management: technical supporting on Hardware and Software. Lan implementation and administration (Novell 3.11). Help Desk duties. Technical ...
Dec 1993 — Dec 1998

Education

Occupations

Executive
Manager
IT Professional
Information Technology Specialist
Senior Project Manager
Business Consultant
Analyst
Operations Manager
IT Specialist
Senior Manager
Advisor
Analysts

Skills

Scrum
Unix
Sql
Oracle
Quality Assurance
Microsoft Sql Server
Software Documentation
Testing
Visual Basic
Business Analysis
Java
Web Applications
Uml
Web Services
Software Project Management
Project Management
Risk Management
Project Planning
It Project and Program Management
Strategic Planning
Agile Methodologies
Integration
Test Planning
Test Cases
Perl
Team Leadership
Pl/Sql
Microsoft Project
Project Coordination
Business Process Improvement
Change Management
Management Consulting
Microsoft Office
Software Development Life Cycle
Management
Leadership
Public Speaking
Program Management
Data Analysis
Databases
Banking
Healthcare Information Technology
Nuclear Medicine
Requirements Analysis
Requirements Gathering
Functional Requirements
Requirement Specifications
Customer Relationship Management
Customer Satisfaction
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