Name variants:
Ian Nichols
Last updated May 21, 2024
Contact Information
Workplace
Colleagues
Work History
Project Manager
470 Atlantic Ave, Boston, MA 02210
Assisted in QA, testing, and documentation of new releases within the platforms of responsibility
Ensured content owners are sufficiently trained to perform their accountabilities
Follow ...
Jan 2018 — Mar 2018
Graduate Student
Masters of Science - Leadership studies at Northeastern University
from Feb 2017
Contractor
Randstad General Staffing Woburn, MA 2017-Present
Bollore Logistics Wakefield, MA 2017-Present
Administrative Specialist
Providing general office support for filing, billing, and documen...
Jan 2017 — Feb 2017
Technical Support Supervisor
320 Summer St, Boston, MA 02210
Team Lead, Technical Support
Supervised a technical and sales support team for the company’s Boston, Dublin, and Sydney offices
Provided employee development in all areas of support, focu...
2015 — 2016
Client Experience
2 Oliver St SUITE 400, Boston, MA 02109
Managed a client base of over 1000 users of the erecruit SaaS CRM staffing software Provided internal support in an Agile software development environment Delivered training and support to a...
Jul 2014 — Apr 2015
It Specialist and Junior Network Administrator
555 Liberty St southeast, Salem, OR 97301
Escalation point to a wide variety of departments with diverse needs ● Lead trainer on ViewPermit inspection and permitting software, acted as assistant project lead for rollout/implementati...
Sep 2013 — Jul 2014
Information Systems Support Specialist and Technical Analyst
Atlanta, GA
Responsible for training new help desk team members System Admin and Exchange duties: creation and removal of employee profiles, logins, mailboxes Managed vendor relations and procurement of...
Oct 2007 — Aug 2013
Loan Process Manager and Production Assistant
99 Conifer Hill Dr, Danvers, MA 01923
Processed incoming loans from application stage to closing
Coordinated appraisals, title work, and closings
Fielded borrower inquiries on all pieces of the loan process
Work with underwr...
Jul 2005 — Sep 2007
Project Manager
Screened patient data lists for financial viability and preparing them for auditing purposes
● Coordinated auditor schedules with the medical records offices
● Maintained a general ledger...
May 2004 — Feb 2005
Education
2017 — 2018
1999 — 2003
Occupations
Executive
Manager
Operations Manager
Skills
Customer Service
Client Support
Software Testing
Training
Team Leadership
Process Improvement
Quality Assurance
Analysis
Project Management
Windows
Networking
Microsoft Office
Outlook
Windows 7
Project Planning
Vendor Management
Sales
Ticketing Systems
Software Support
Microsoft Exchange
Active Directory
Remote Management Tools
Sql
Procurement
Technical Support
FAQs about Ian Nichols
What is the main profession of Ian Nichols?
This professional's job is Manager of Customer Support
What are the profession of The professional?
These person's professions are Executive and Manager
Where does Ian Nichols live?
Salem, Massachusetts is the place where Ian Nichols lives
Does Ian have the email address?
ia**@logmein.com is The professional's email address.
Where did Ian Nichols work?
The professional worked at Klaviyo, Mbta.
Where has Ian Nichols studied?
Ian studied at the Northeastern University from 2017 to 2018.
Are there any certifications, that Ian Nichols has?
The professional received the following certifications: Preventing Workplace Harassment and Emtrain.
Are there any special industries, that Ian Nichols works in?
Ian works in Transportation/Trucking/Railroad industry.