Ian Brockett is a high-skilled professional, that works in Dropbox main office of which is in 1096. on the position of Senior Customer Success Manager, Strategic from 2018. This expert gained professional experience in more than seven positions at different companies. Ian Brockett went to the University of North Carolina Wilmington and was studying from 2002 to 2007. This professional has such qualifications as Itil Foundations, Scrum Master Certified (Smc™), and Aws Business Professional. Fayetteville, North Carolina is the city, where this expert was lastly known to be living. The person's e-mail and phone are easily accessed through SoftwareOfficial on demand.
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Ian Brockett
Last updated May 20, 2024
Contact Information
Workplace
Senior Customer Success Manager, Strategic
Austin, TX
Industry
Nonclassifiable Establishments
Colleagues
Work History
Senior Customer Success Manager, Strategic
1800 Owens St, San Francisco, CA 94158
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million register...
from Jun 2018
Senior Enterprise Account Manager
11305 Four Points Dr, Austin, TX 78726
Jul 2017 — Jun 2018
Director of Account Management
1005 east Saint Elmo Rd, Austin, TX 78745
Oct 2016 — Jun 2017
Enterprise Account Manager Iii
San Antonio, TX
I acted as the primary advocate at Rackspace for my clients including Fortune 1000 companies. I was responsible for providing a “Fanatical” customer experience with each and every phone call...
2015 — Oct 2016
Smb Account Manager I
1 Fanatical Pl, San Antonio, TX
I managed a $400K SMB account base of about 100 accounts with monthly reoccurring revenue of up to $15,000. I managed and responded to a daily average of 40-50 tickets daily through Rackspac...
Feb 2015 — Aug 2016
Education Development Unit Training Specialist
701 west 51St St, Austin, TX 78751
I trained new hires regarding interviewing, documentation, assessment, customer service, state law, and agency guidelines, policies and procedures. I facilitated in-service trainings for all...
2012 — Jan 2015
Intake Specialist Iii
701 west 51St St, Austin, TX 78751
I interviewed and gathered sensitive data regarding abuse/neglect/exploitation of vulnerable populations in Texas. I assessed reports of abuse/neglect/exploitation of children, the elderly, ...
2010 — 2012
Education
2002 — 2007
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