Heather Bahr has been a Senior Customer Success Manager in Appdynamics since 2018. Moreover, the professional has professional experience at more than eight companies using similar skills. Heather has a total work experience of 18+ years. Heather attended school at the University of Notre Dame - Mendoza College of Business. Austin, Texas is the place where this expert currently lives. You can contact with Heather by searching for phone number or email address or get further information by requesting access to their details from us.
Name variants:
Hettie Bahr,
Hetty Bahr
Last updated May 19, 2024
Contact Information
Last Update
Jul 4, 2022
Email
he**@servicenow.com, gr**@gmail.com, h.**@servicenow.com
Location
Austin, TX
Company
Workplace
Colleagues
Work History
Senior Operational Account Manager, Customer Success
2225 Lawson Ln, Santa Clara, CA 95054
Jul 2013 — Apr 2018
Service Delivery Manager
6500 River Place Blvd, Austin, TX 78730
Managed client relationships and provided post-sales operational support to achieve client SLAs and ensure customer success. Served as the point of escalation for Cisco-based customer help d...
Jan 2012 — Jun 2013
Account Manager
255 Fiserv Dr, Brookfield, WI 53045
Manage an existing premier client portfolio with $5M annual revenue.
Mend at-risk client relationships, improving cooperative partnerships and leading to continued revenue growth and loyal...
Jan 2011 — Dec 2011
Executive Briefing Consultant
New York, NY
Developed executive client meeting and sales revenue opportunity objectives, created customized briefing agendas, and provided professional facilitation and overall sales support. – 1.1 cust...
2007 — 2010
Resolution Manager
New York, NY
Energetic client advocate and direct interface, tasked with resolving client’s satisfaction issues and restoring loyalty. Directly influenced $1.6M customer services contract, by coordinatin...
2003 — 2007
It Infrastructure Architect
New York, NY
Developed strategic and tactical client solution architectures consistent with project office direction. Consistently exceeded yearly billable hour targets by 100%+. Installed, configured, a...
2000 — 2003
Systems Management - Level 2+ Support
New York, NY
Provided 24x7 operational Level 2 support for AT&T hosted web applications. Escalation point for all client issues and root cause analysis. Monitored and reported on system performance and c...
1998 — 2000
Education
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Accountant
Account Manager
Operations Manager
Software Developers
Skills
Customer Relations
Customer Satisfaction
Negotiation
Account Management
Team Leadership
Process Improvement
Enterprise Software
Problem Solving
Consultative Selling
Cross Functional Team Leadership
Customer Service
Salesforce.com
Conflict Resolution
Leadership
Management
Product Management
Program Management
Business Process
Microsoft Office
Cloud Computing
Business Process Improvement
Customer Relationship Management
Professional Services
Business Development
Business Process Analysis
Troubleshooting
FAQs about Heather Bahr
What's the main profession of Heather Bahr?
Heather Bahr is a Senior Customer Success Manager.
What jobs is Heather Bahr proficient at at?
Heather Bahr is proficient at Executive and Manager jobs.
Where does Heather Bahr live?
The expert lives in Austin, Texas.
What is Heather Bahr's email?
The professional's email is he**@servicenow.com and gr**@gmail.com.
Where did Heather Bahr work?
Heather Bahr worked at Appdynamics, Servicenow.
Where has Heather Bahr studied?
Heather studied at the University of Notre Dame - Mendoza College of Business.
What is professional industry that Heather Bahr is connected to?
Heather works in Computer Software industry.
What are special skills of Heather Bahr?
This professional has the following skills: Customer Relations, Customer Satisfaction, Negotiation, Account Management, Team Leadership, Process Improvement, Enterprise Software, and Problem Solving.