Greg Wilson is a high-level expert, working in Pomeroy main office of which is in 559. on the position of Tools Developer from 2015. Greg has earned professional experience in more than 14 positions at different companies. Greg Wilson went to the Northern Kentucky University and received education there from 2009 to 2011. Covington, Kentucky is the area, where the professional was known to settle. This expert's contacts are easily accessed through this website by request.
Name variants:
Gregory Wilson
Last updated May 18, 2024
Contact Information
Last Update
Jul 14, 2022
Email
gs**@fuse.net
Location
Covington, KY
Company
Pomeroy
Workplace
Tools Developer
Work History
Tools Developer
1020 Petersburg Rd, Hebron, KY 41048
Responsible for developing new functionality for client support within the Global Service Center tool set, specializing in ITSM platforms; specifically Axios assyst and Service Now. Work wit...
from May 2015
Process Analyst and Application Administrator
1020 Petersburg Rd, Hebron, KY 41048
First level support and configuration administrator for CA Service Desk Manager. Create constraints and custom views for internal and external customers in ticket system database. Provide de...
Apr 2013 — May 2015
Level 2 Technical Support Analyst
1020 Petersburg Rd, Hebron, KY 41048
Provide advanced support for Level 1 analysts, Evaluate call and ticket quality for support desk analysts to ensure compliance with service delivery standards. Report compliance to Service m...
Jul 2012 — Apr 2013
System Administrator
1020 Petersburg Rd, Hebron, KY 41048
Manage requests for account creation and access changes in Novell, Active Directory and Microsoft Exchange. Coordinate service delivery with internal and external resolver groups. Participat...
Jan 2012 — Jul 2012
Technical Support Analyst
1020 Petersburg Rd, Hebron, KY 41048
Answer incoming client inquiries via telephone and email, Research and develop resolutions to issues presented, Escalate to other internal support departments and/or escalation partners when...
Jul 2011 — Jan 2012
Software Engineer
Create custom websites for corporate clients, Design, format & layout of web content.
Apr 2011 — Jul 2011
Geek Squad Agent
7601 Penn Ave south, Richfield, MN 55411
Assist customers with service/repair issues, Provide initial contact with customers, Run basic tests to determine product needs and service solutions, Facilitate the complete solution of pro...
Jun 2010 — Jul 2011
Technical Support Specialist
300 Pike St, Cincinnati, OH 45202
Provide assistance, support and education to end-users in a business environment, Resolve technical issues over the phone and in-person. Manage ticketing system to escalate issues. Manage so...
May 2011 — Jun 2011
The Answer Man
120 east 4Th St #230, Cincinnati, OH 45202
2005 - 2009
Provided outstanding customer service
sold subscriptions
provided administrative support to director of marketing & circulation
managed payments and accounting for circulati...
Dec 2005 — May 2009
General Manager
Managed all aspects of operating a bookstore with $2M+ annual sales. Supervised 21 full and part-time staff, including performance evaluations, work schedules and planning to meet sales goa...
Aug 2002 — Apr 2005
Co-Sales Manager
sales associates including training, performance evaluations, work schedules and planning to meet sales goals. Coordinated work activities with members of management team.
Mar 2002 — Aug 2002
Substitute Teacher
Manage classroom activities and facilitate learning in the absence of the regular instructor, on an as-needed basis
Sep 1994 — Jun 1996
Substitute Teacher and Coach
Fostered a collaborative team environment, developed team competence (game skills), supported team growth, and rewarded excellent performance. Supervised progress of student work and chapero...
Jan 1994 — Jan 1996
Public Information Assistant
Communicated with students and parents in person and over the phone. Provided information, application assistance, and resolved problems for admissions applicants and with the processing and...
Jan 1992 — Jan 1994
Education
2009 — 2011
1999 — 2002
1987 — 1992
Occupations
Executive
Chief Administrative Officer
IT Professional
Information Technology Specialist
Process Analyst
Manager
SharePoint Administrator
Chief Executive
IT Specialist
Analysts
Operations Manager
Network Systems Administrator
Network Administrator
Skills
Training
Troubleshooting
Customer Service
Access
Sharepoint
Sales
Process Improvement
Team Building
Social Media
Project Planning
Time Management
Account Management
Sales Management
Web Development
Accounting
Marketing
FAQs about Greg Wilson
What is the main profession of Greg Wilson?
The expert is a Tools Developer.
What are the main profession of Greg?
These person's professions are Executive and Chief Administrative Officer
Where does Greg Wilson live?
Greg currently lives in Covington, Kentucky.
Does the expert have the email address?
gs**@fuse.net is Greg Wilson's email address.
Where did Greg Wilson work?
This expert worked at Pomeroy, Pomeroy.
What education does Greg Wilson have?
Greg studied at the Northern Kentucky University from 2009 to 2011.
What languages does Greg Wilson speak?
Greg Wilson speaks German and Italian.
What is the industry that Greg Wilson worked in?
Greg Wilson works in Information Technology And Services industry.