Greg Rackers

Manager - It Service Management

Greg Rackers is a qualified professional, working in Littler Mendelson main office of which is in 1096. on the position of Manager - It Service Management from 2019. This person has earned professional experience in more than seven positions at various companies. Greg Rackers went to the University of Missouri - Columbia and was studying from 1983 to 1987. Kansas City, Missouri is the city, where the professional was lastly known to live. The professional's email address and number are easily accessed through this website by request.
Name variants:
Gregory Rackers
Last updated May 16, 2024

Contact Information

Last Update
Jul 9, 2022
Email
g.**@hotmail.com, gr**@gmail.com
Location
Kansas City, MO

Workplace

Littler Mendelson
Manager - It Service Management

Industry

Law Practice

Work History

Manager - It Service Management

333 Bush St, San Francisco, CA 94104
from Dec 2019

Account Delivery Manager

3000 Hanover St, San Jose, CA
Manage the team providing global end-user compute services (support, PC imaging, software delivery, etc.) to Black & Veatch, using a follow-the-sun model to ensure 24/7 support service avail...
Sep 2011 — Sep 2012

Manager of Client Services

900 west 48Th Pl SUITE 900, Kansas City, MO 64112
Provide leadership to the end-user support team, focusing on ITSM principles to maintain high quality services. Manage the internal Help Desk, including contract management for a vendor prov...
from Sep 2012

Program Manager

1 H And R Block Way, Kansas City, MO
Managed the telecommunications budget and forecast (POTS, cell phones and Internet) for all H&R Block company-owned locations. Created standards for tax office telecommunications needs and b...
Sep 2009 — Sep 2011

It Manager

17795 west 106Th St SUITE 201, Olathe, KS 66061
Managed the infrastructure for the organization, including installation, configuration and support of a VMWare environment. Provided help desk services for personnel world-wide (US, China an...
May 2009 — Sep 2009

Manager, Architecture and Engineering

1 H And R Block Way, Kansas City, MO
Leadership for the team providing infrastructure services in H&R Block tax offices. Responsible for PC images and software delivery for approximately 100,000 endpoints, including franchise l...
2002 — 2008

Manager, Technician

1 H And R Block Way, Kansas City, MO
1993 — 2002

Occupations

Executive
Manager
Artist
Model
Operations Manager

Skills

Leadership
Management
Team Leadership
Process Improvement
Vendor Management
Program Management
Troubleshooting
Customer Service
Cross Functional Team Leadership
Team Building
Business Process Improvement
Business Analysis
Sdlc
Strategic Planning
Project Planning
Training
Integration
Requirements Analysis
Strategy
Customer Relations
Mentoring
Problem Solving
Customer Relationship Management
Software Development Life Cycle
Microsoft Excel

FAQs about Greg Rackers

What's the profession of Greg Rackers?

This professional's job is Manager - It Service Management

What jobs is Greg Rackers a professional at?

The expert is proficient at Executive and Manager jobs.

Where does Greg Rackers currently live?

Greg Rackers lives in Kansas City, Missouri.

What is the expert's email?

The professional's email is g.**@hotmail.com and gr**@gmail.com.

How many companies did Greg Rackers work at?

Greg Rackers worked at seven jobs.

What education does Greg Rackers have?

Greg studied at the University of Missouri - Columbia from 1983 to 1987.

Are there any industries Greg Rackers is connected to?

This person works in Legal Services industry.

What are the skills of Greg Rackers?

This professional has such skills as Leadership, Management, Team Leadership, Process Improvement, Vendor Management, Program Management, Troubleshooting, and Customer Service.
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