Gladimir Cruz is a high-level professional, working in Aflac main office of which is in 873. as a Independent Life and Health Insurance Consultant and Business Owner from 2015. Gladimir Cruz has earned professional experience in more than seven positions at various companies. Gladimir Cruz went to the Nova Southeastern University and got education there from 2006 to 2010. This person has such professional qualifications as 2-15 Health & Life (Including Annuities & Variable Contracts) Agent License. Fort Lauderdale, Florida is the city, where the professional was lastly known to settle. This expert's email address and phone can be accessed through this website on demand.
Name variants:
Gladimir Cruz
Last updated May 17, 2024
Contact Information
Workplace
Independent Life and Health Insurance Consultant and Business Owner
Columbus, GA
Industry
Insurance, Supplemental Accident Health and Life Insurance Underwriter, Ins Agnts and Brkrs, Insurance Agent/Broker, Insurance Companies, Insurance-Holding Companies
Colleagues
Work History
Independent Life and Health Insurance Consultant and Business Owner
1932 Wynnton Rd, Columbus, GA 31999
Determine client's particular needs by scheduling fact-finding appointments, interviews and analyzing past, current and future financial conditions, determining extent of present coverage a...
Sep 2015 — Mar 2018
Senior Operations Manager
500 Fairway Dr SUITE 200, Deerfield Beach, FL 33069
Oversee the entire operations and relationships of multiple client accounts in a contact center business solution. These include Program Management in the arenas of Social Media, Lead Genera...
from Jan 2018
Senior Operations Manager
5161 California Ave SUITE 100, Irvine, CA 92617
Manage the entire operations of a high demanding client that generates over ten million dollars annually, working together with Client Services and two top tier Client contacts supporting t...
Mar 2017 — Dec 2017
Senior Virtual Operations Manager
3450 Lakeside Dr, Miramar, FL 33027
Jan 2017 — Mar 2017
Leader and Supervisory Customer Service Professional and Ops Liason
200 Vesey St, New York, NY 10007
Oversaw the training, coaching, development and growth of 200+ subordinate professionals, 16 Team Leaders, 5 Quality Assurance Associates and 4 Trainers to enhance the corporate strategic g...
Nov 2010 — Oct 2015
Senior Client Services Manager
201 east 4Th St, Cincinnati, OH 45202
Oversaw a ten million dollar revenue generating program for MasterCard by working directly with clients through three call centers, two operations managers, four account managers and 200+ c...
Jun 2005 — May 2010
Senior Operations Manager
201 east 4Th St, Cincinnati, OH 45202
Supervised 11 teams overseeing the training, growth, and development of over 165 subordinate professionals to enhance the corporate strategic goal while meeting manpower and budgetary oblig...
Jun 2000 — Jun 2005
Education
2006 — 2010
1996 — 2000
1994 — 1996
Occupations
Executive
Operations Manager
Director of Operations
Owner
Counselor
Engineer
Customer Service
Sales Specialist
Client Service Officer
IT Professional
Technical Support Specialist
Business Intelligence Professional
Pilot
Chief Executive
Advisor
Systems Support Specialist
Support Specialists
Business Consultant
Air Transportation Worker
Skills
Leadership
Call Centers
Customer Experience
Team Building
Customer Service
Team Leadership
Training
Customer Retention
Telecommunications
Employee Engagement
Banking
Project Management
Program Management
Team Management
Credit
Credit Cards
Contact Centers
Customer Relationship Management
Team Motivation
Sales Motivation
Program Development
Client Billing
Call Center Administration
Call Center Development
Finance
Retail Banking
Customer Relations
Employee Training
Training Delivery
People Skills
People Management
People Development
People Oriented
Data Analysis
Spanish
Supervisory Skills
Business Planning
Business Management
Outsourcing