Giuseppe Greco

Senior Service Desk Manager

We found the following information about Giuseppe Greco at Lakeshore Learning Materials, where Giuseppe Greco has worked as a Senior Service Desk Manager since 2019. Giuseppe's total work experience is over 52 years, during which time this person had at least 19 jobs at different companies to develop professional skills. Giuseppe studied at the West Herts College from 1993 to 1995. This person has the certification in Itil® Foundation Certificate In It Service Management Giuseppe Greco is proficient in two languages: English and Italian. Giuseppe Greco can be found in Los Angeles, California – where this expert is currently located. You can search for this person's email address and number. We can also provide you additional contact information upon request.
Name variants:
Beppe Greco, Peppe Greco
Last updated May 17, 2024

Contact Information

Last Update
Jul 10, 2022
Email
gi**@me.com
Location
Los Angeles, CA

Workplace

Lakeshore Learning Materials
Senior Service Desk Manager

Industry

Retail

Work History

Senior Service Desk Manager

2695 east Dominguez St, Carson, CA 90895
from Aug 2019

Service Desk Operations Manager

1 Glen Bell Way, Irvine, CA 92618
Jul 2018 — Jul 2019

Project and New Technology Manager

1 Glen Bell Way, Irvine, CA 92618
Nov 2017 — Jul 2018

Service Desk

Century City, CA
Jan 2017 — Nov 2017

Service Operations Manager

540 south Santa Fe Ave, Los Angeles, CA 90013
Nov 2014 — Dec 2016

Associate Manager Implementation

1 Glen Bell Way, Irvine, CA 92618
Mar 2011 — Nov 2014

Project Manager - contract

May 2010 — Oct 2010

Project Manager

43238 Christy St, Fremont, CA 94538
May 2010 — Oct 2010

Specialist Engineer

Dec 2008 — May 2010

Specialist Engineer

− Organization of training on equipment operation and maintenance to ensure proper functionality. − Provision of high-level technical support and responses to all client inquiries and conc...
Dec 2008 — Apr 2010

Technical Support and Team Leader

New York, NY
Thorough assessment of cases for technical complexity and recommendation of solutions to clients and/or to team members in accordance with departmental best practices. − Facilitation of tr...
Sep 2005 — Nov 2008

Technical Support Engineer

Sep 2005 — Nov 2008

IT administrator - Contract

Jun 2005 — Jul 2005

It Administrator - Contract Role

− Main responsibilities include support for IT and Epos tills systems and a wide range of JDW IT and B2B ordering system to 655 pubs across the UK. − Dealing with marketing queries such as...
Jun 2005 — Jul 2005

Ncr - Contract Role

864 Spring St northwest, Atlanta, GA 30308
− Overturned the customer account by achieving targets and keeping a good working relationship with client, Royal Bank of Scotland Group. − Maintaining communications with the project team...
Feb 2005 — Jun 2005

Implementation Manager - Contract

Feb 2005 — Jun 2005

Associate Manager Implementation

2000 — Mar 2011

Senior Systems Implementation Specialist

IBM
Jul 1993 — Feb 2005

Senior Systems Implementation Specialist

− Promoted from Help Desk Analyst. Responsibilities include planning, organizing and implementation of pilots, and the final rollouts of IBM 4694 Epos system, Ingenico Credit Card System and...
1993 — 2005

Education

1993 — 1995
1992 — 1994

National Diploma in Computer Studies

A Level in Italian Language

Hertfordshire, UK

Occupations

Executive
Manager
IT Professional
Information Technology Specialist
Operations Manager
Director of Operations
IT Specialist

Skills

Management
Team Leadership
Troubleshooting
Project Management
Leadership
Process Improvement
Customer Service
Customer Satisfaction
Pos
Team Building
Technical Support
Crm
Retail
Networking
Computer Hardware
Microsoft Office
Project Planning
Strategy
Time Management
Change Management
Program Management
Cross Functional Team Leadership
It Management
Business Process
Inventory Management
Business Process Improvement
Customer Experience
Software Installation
Business Strategy
Call Centers
Team Management
Help Desk Support
Operations Management
Marketing

FAQs about Giuseppe Greco

What is the profession of Giuseppe Greco?

This professional's job is Senior Service Desk Manager

What jobs is Giuseppe Greco proficient at at?

The expert is proficient at such jobs as Executive and Manager.

Where does Giuseppe Greco currently live?

Los Angeles, California is the place where Giuseppe Greco lives

What is Giuseppe Greco's email?

The professional's email is gi**@me.com.

How many companies did Giuseppe Greco work at?

Giuseppe Greco worked at 19 jobs.

What education does Giuseppe Greco have?

Giuseppe studied at the West Herts College from 1993 to 1995.

What are the certifications of Giuseppe Greco?

The professional received the following certifications: Itil® Foundation Certificate In It Service Management.

What languages does Giuseppe Greco speak?

Giuseppe Greco speaks English and Italian.
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