Name variants:
Gerry Coleman,
Gerrie Coleman,
Gerri Coleman,
Jerry Coleman,
Dina Coleman,
Cherie Coleman
Last updated May 17, 2024
Contact Information
Workplace
Senior Support Service Manager
Houston, TX
Industry
Telecommunications, Data Processing/Preparation, Communication Services
Colleagues
Work History
Senior Support Service Manager
Houston, Texas Area
A Customer Contact Center providing blended call center programs for high end B2B account management and consumer acquisition. Our Fortune 500 clients are in the sectors of Telecommunicatio...
from Mar 2012
Operation's Manager
Houston, Texas Area
Responsible for the operational excellence and efficiency of the Quality Assurance, Customer Service and Enrollment departments.
Mar 2011 — Jan 2012
Training & Development and Quality Assurance Manager and Business Process & Project Manager
Greenway Plaza
Spearheaded numerous complex projects, including the upgrade of the billing system and Website while leading a 6-person team in creating automated tests to assure functionality and PUCT regu...
Apr 2005 — Mar 2011
Manager of Training and Development
Responsible for managing the coordination and conduction of ‘job-specific’ training sessions with on-the-job training and nesting periods for new hires as well as existing employees - depart...
Apr 2000 — Apr 2001
Education
1989 — 2001
1986 — 1989
Occupations
Executive
Chief Administrative Officer
Service Manager
Operations Manager
Director of Operations
IT Professional
Software Tester
Engineer
Customer Service
Sales Specialist
Client Service Officer
Chief Executive
Service Operations Expert
Computer Specialist
Skills
Team Building
Customer Relations
Call Center
Customer Satisfaction
Mentoring
Team Leadership
Process Improvement
Visio
Quality Assurance
Strategic Planning
Organizational Development
Operations Management
Employee Training
Customer Service
Management
Problem Solving
Conflict Resolution
Call Centers
Performance Management
FAQs about Geraldine Coleman
What is the main profession of Geraldine Coleman?
Geraldine Coleman is a Administrative Manager of Behavorial Health.
What jobs is Geraldine Coleman proficient at at?
The expert is a professional such jobs as Executive and Chief Administrative Officer.
Where does Geraldine Coleman live?
Houston, Texas is the place where Geraldine Coleman lives
Where did Geraldine Coleman work?
Geraldine worked at S4 Communications, Mega Energy, LP.
Where has Geraldine Coleman studied?
Geraldine studied at the Nursing School of Business from 1989 to 2001.
Are there any industries Geraldine Coleman works in?
Geraldine Coleman works in Telecommunications industry.
What are the skills of Geraldine Coleman?
Geraldine has skills in the following areas: Team Building, Customer Relations, Call Center, Customer Satisfaction, Mentoring, Team Leadership, Process Improvement, Visio, and Quality Assurance.