George J Rozycki is a qualified expert, working in Csc main office of which is in 72. as a Help Desk Manager from 2010. This expert gained professional experience in more than four positions at various companies. George J Rozycki went to the Roman Catholic High School and received education there from 1970 to 1974. Thiells, New York is the city, where this professional was known to settle. This professional's contacts can be accessed through SoftwareOfficial on demand.
Name variants:
Georgie Rozycki
Last updated May 16, 2024
Contact Information
Last Update
Jul 10, 2022
Email
gr**@csc.com, o6**@aol.com, pr**@aol.com
Location
Thiells, NY
Company
Workplace
Colleagues
Work History
Help Desk Manager
3170 Fairview Park Dr, Falls Church, VA 22042
We lead our clients on their digital transformation journey, providing innovative next-generation technology solutions and services that leverage deep industry expertise, global scale, techn...
from Oct 2010
Director Shared Support Services
7500 west 110Th St #400, Overland Park, KS 66210
I was initially responsible for implementing the plan that successfully transitioned the overseas support desk to Overland Park, Ks. I hired and led this team consisting of 3 Supervisors and...
Feb 2008 — Jan 2010
Senior Call Center Consultant
As the Senior Consultant, I was tasked with implementing policy and procedures designed to create a ‘Center of Excellence’. I was also responsible for the daily operations of a 500+ seat Cal...
Jun 2007 — Dec 2007
Manager
400 Missouri Ave SUITE 100, Jeffersonville, IN 47130
I was responsible for the daily operations of 200 seat Call Center including Scheduling, Attendance Tracking, Vacation, Payroll and Dialer Administration. I drove performance to meet/exceed ...
Apr 2005 — Jun 2007
Education
1970 — 1974
Occupations
Executive
Manager
Partner
IT Professional
Information Technology Specialist
Director
Health Specialist
Supervisors
Technicians
Operations Manager
Chief Executive
IT Specialist
Skills
Call Centers
Leadership
Management
Process Improvement
Vendor Management
Customer Satisfaction
Customer Service
Change Management
Technical Support
Customer Experience
Performance Management
Quality Assurance
Troubleshooting
Call Center
Account Management
Outsourcing
Operations Management
Team Building
Workforce Management
Help Desk Support
Team Leadership
Training
Outbound Marketing
Team Management
Call Center Administration
Staff Development
Inbound and Outbound Call Management
Call Quality
Crm
Microsoft Office
Strategic Planning
Telecommunications
Program Management
Budgets
Cross Functional Team Leadership
Business Process Improvement
Contact Centers
Customer Relationship Management