Francisco J Cervantes is a highly qualified expert, who works in Sofitel Sydney Darling Harbour on the position of Guest Services Manager since 2018. Francisco has earned professional experience in more than eight positions at various companies. Francisco J Cervantes went to the Victoria University and got education from 2008 to 2010. Chula Vista, California is the city, where this expert was lastly known to be living. This professional's email address and number can be easily accessed through this website on demand.
Name variants:
Pacho Cervantes,
Paco Cervantes,
Pancho Cervantes
Last updated May 14, 2024
Contact Information
Last Update
Jul 11, 2022
Email
ce**@gmail.com
Location
Chula Vista, CA
Company
Sofitel Sydney Darling Harbour
Workplace
Guest Services Manager
Work History
Club Lounge Concierge
Acting as the point of reference for guests who need assistance or information.
Understanding customer’s needs and provide them with personalized solutions by suggesting activities and fac...
Jan 2015 — Dec 2017
Guest Relations Representative and Service Stylist
Anticipating guest needs and handling guest inquiries in a helpful and attentive manner
Listening to guest requests with warmth, care and empathy and where necessary show guests to particu...
Feb 2011 — Jan 2015
Mounted Division Co-Ordinator, Sergeant
550 Fesler St SUITE G, El Cajon, CA 92020
As one of our most distinguished divisions, its primary mission is community service and overall public safety. The Mounted Division duties range from patrolling of parks, events, parking lo...
2005 — 2008
Security Officer and Concierge
2625 Circle 75 Pkwy, Atlanta, GA 30339
Duties include:
Respond to alarms
Monitor hotel facilities
Respond to guest complaints
Maintain a clean and safe work environment
In-house investigations
Complete attention to guest’s...
Mar 2004 — Oct 2005
Public Safety Ambassador
401 B St SUITE 100, San Diego, CA 92101
Duties include: Assist local and foreign visitors to the CBD area Give directions and recommend restaurants and shops for visitors Manage public nuisances and disruptions Maintaining open an...
Nov 2000 — Mar 2004
Education
2008 — 2010
1996 — 2000
Occupations
Executive
Manager
Service Manager
Operations Manager
Service Operations Expert
Skills
Property Management Systems
Committed To Professionalism
Training
Guest Recovery
Customer Service
Public Safety
Problem Solving
Bilingual English/Spanish
Public Relations
Complaint Management
Sales
Multicultural Sensitivity/Awareness
Articulate Communicator
Microsoft Word
Communication Skills
Client Rapport
Coaching Staff
Communication
Front Office
Hospitality Management
Hotels
Conflict Resolution
Leadership Development
Organization and Prioritization Skills
Quality Assurance
Training Skills
Telephone Manner
Selling Skills
Keyboard Skills
FAQs about Francisco J Cervantes
What is the profession of Francisco J Cervantes?
This professional's job is Guest Services Manager
What are the profession of The professional?
These person's professions are Executive and Manager
Where does Francisco J Cervantes live?
Chula Vista, California is the place where Francisco J Cervantes currently lives
Does Francisco J Cervantes have the email address?
ce**@gmail.com is Francisco's email address.
Where did Francisco J Cervantes work?
This expert worked at Sofitel Sydney Darling Harbour, Sofitel Luxury Hotels and Resorts.
What education does Francisco J Cervantes have?
Francisco studied at the Victoria University from 2008 to 2010.
What languages does Francisco J Cervantes speak?
Francisco J Cervantes speaks English and Spanish.
Are there any professional industries, that Francisco J Cervantes is connected to?
Francisco works in Hospitality industry.