Fiona Sutherland is a high-level expert, working in Asurion main office of which is in 150. on the position of Customer Service Representative and Administrative Assistant since 2014. This person gained professional experience in more than 12 positions at various companies. Fiona Sutherland went to the Seminole State College of Florida and got education from 2017. Mount Dora, Florida is the city, where this person was known to be located. This expert's e-mail and phone can be accessed through SoftwareOfficial on demand.
Name variants:
Fiona Sutherland
Last updated May 15, 2024
Contact Information
Workplace
Customer Service Representative and Administrative Assistant
Nashville, TN
Industry
Information Technology and Services, Provides Wireless Roadside Assistance, Automotive Services, Automotive Services Nec, Insurance Companies, Pest Control, Cell Phone Service
Colleagues
Work History
Customer Service Representative and Administrative Assistant
648 Grassmere Park SUITE 300, Nashville, TN 37211
Handles Inbound calls requesting assistance with resolving various technical issues.
Assists customers with making changes to programming and equipment upgrades
Educate customers on produ...
from Jul 2014
Home Based Agent
201 east 4Th St, Cincinnati, OH 45202
Handling inbound calls and assisting customers with making changes by adding or removing features
Processing payments and setting up payment arrangements
Introducing customers to products...
Dec 2013 — Jan 2014
Sales Assoicate Cashier
2101 southeast Simple Savings Dr, Bentonville, AR
Conduct monetary transactions.
Promote products and membership benefits.
Assist with membership renewals and establishing lines of credit.
Provide assistance with merchandise inquiries.
May 2013 — Nov 2013
Long Term Care Team Representative
6251 Chancellor Dr SUITE 101, Orlando, FL 32809
Placed outbound phone calls to conduct medical informational survey. -Compiled information gathered onto an excel spreadsheet.
Feb 2013 — Mar 2013
Finance Credit and Collections Customer Service Representative
208 south Akard St, Dallas, TX 75202
Handle inbound calls and assist customers with questions and concerns regarding their account, plans, and features.
Process monetary transactions and negotiate account payment arrangements...
2008 — 2012
Finance-Credit and Collections Customer Service Representative
Orlando, FL
2008 — 2012
Support Service Clerk
445 west Amelia St, Orlando, FL 32801
Mass Produced learning materials.
Assisted main office with administrative duties.
Provided class coverage during teacher/parent and ESE meetings.
Assisted with student dismissal.
Assis...
2006 — 2008
Support Services Clerk/Extended Day Group Leader
Orlando, FL
2006 — 2008
Sales Associate
330 west 34Th St, New York, NY 10001
Conducted monetary transactions.
Organized merchandise on the sales floor and stock room areas.
Organized and maintained all marketing material and hardware.
Assisted with merchandise an...
2005 — 2006
Call Center and Resolutions Department Manager
Freeport, NY
Received and handled multiple incoming calls.
Assisted customers with their requests and concerns.
Dispatched technicians out to stores requiring service and scheduled follow-up repairs a...
2001 — 2004
Saint Albans, NY
1994 — 1998
Education
from 2017
2001 — 2002
1994 — 1998
Occupations
Sales Specialist
Client Service Officer
Administrative Associate
Equipment Tools Purchasing Agent
Agent
Customer Service
Administrative Clerk
Clerical Specialist
Department Store Salesperson
Retail Salesperson
Sales Representative
Skills
Type 65 Words Per Minute
Microsoft Word
Microsoft Outlook
Corel Wordperfect
Microsoft Powerpoint
10 Key Entry By Touch
Microsoft Excel
Management
Outlook
Powerpoint
Sales
Wordperfect
Customer Service
Call Centers
Time Management
Customer Satisfaction
Retail
Team Building
Microsoft Office
Public Speaking
Research