Since 2012, Fernando Vila has been working in Community Health of South Florida, Inc situated 457, 457. Fernando Vila is a high-skilled Director of Performance Improvement with over 41 years of work experience. According to Fernando's resume and work profile, this expert has worked at more than six places with diverse backgrounds and got different skills. Fernando attended school at the University of Buenos Aires from 1962 to 1968. This expert has professional certification in Cphq and The Science of Safety In Healthcare. Fernando Vila can be found in Plantation Key, Florida – where this expert currently lives. You can search for the professional's email address and phone. We can also provide you with additional contact information upon request.
Name variants:
Fernando Vila
Last updated May 14, 2024
Contact Information
Last Update
Jul 9, 2022
Email
fv**@chisouthfl.org, fl**@bellsouth.net
Location
Plantation Key, FL
Workplace
Director of Performance Improvement
Miami, FL
Industry
Hospital & Health Care
Colleagues
Work History
Director of Performance Improvement
10300 southwest 216Th St, Miami, FL 33190
Community Health of South Florida Inc. (CHI) is a nonprofit health care organization providing affordable quality primary and behavioral health care services to the residents of rapidly grow...
from 2012
Account Quality Manager
3000 Hanover St, San Jose, CA
Setup Customer Satisfaction measurement and reporting for the account. As Black Belt completed several ticket quality improvement projects at GSD reducing ticket defects to 1/3 of initial v...
2007 — 2010
Quality Practice  Gd Quality Methods and Security
3000 Hanover St, San Jose, CA
Participated in the Global Delivery 5.1 and 5.2 initiatives. Accompanied implementation of ITIL standardized process in GM. Developed implementation strategy.
Certified as HP Black Belt an...
2005 — 2007
Hps Lac Tce and Quality Manager
3000 Hanover St, San Jose, CA
Managed TCE & Quality activities for HPS in LAC. Consolidated and aligned Customer Satisfaction Survey process in a single vendor for all LAC with same formats and tools as the Americas. Con...
2000 — 2005
Hps Lac Nsc Support Program Manager
3000 Hanover St, San Jose, CA
Defined and implemented DAP (Distributor Assistance Program) for NSC (Non Subsidiary Countries) in Latin America. Handled distributor service trainings, international service agreements, so...
1992 — 2000
Various Management Positions In Quality and Service Areas
12500 T I Blvd, Dallas, TX 75243
1969 — 1992
Education
1962 — 1968
Occupations
Counselor
Executive
Director
Health Specialist
Community Health
Artist
Model
Wellness and Fitness
Quality Manager
Advisor
Operations Manager
Managers
Skills
Black Belt
Six Sigma
Dmaic
Quality Management
Continuous Improvement
Customer Satisfaction
Lean Sigma
Quality Engineering
Process Improvement
Green Belt
Quality Assurance
Itil
Customer Experience
Balanced Scorecard
Root Cause Analysis
Fmea
Operational Excellence
Business Process Improvement
Quality Systems
Cross Functional Team Leadership
Change Management
Outsourcing
Program Management
Strategy
Project Management
Management
Performance Improvement
Team Leadership
Process Engineering
Quality System
Training
Quality Control
Project Portfolio Management