Evlogi Dinchev is a high-level professional, working in Cgi as a Quality Assurance Technical Manager since 2018. This person gained professional experience in more than ten positions at different companies. Evlogi Dinchev went to the City University of Seattle and got education from 2012 to 2013. Evlogi Dinchev has the following qualifications: Accuplacer® - English Proficiency, Epo, Vse, Eepc, Sae, Saas, Hips;, and Itil V.3 Foundation. Cheyenne, Wyoming is the area, where this expert was known to settle. This professional's email address and phone number can be accessed through this website on demand.
Name variants:
Evlogi Dinchev
Last updated Mar 03, 2024
Workplace
Quality Assurance Technical Manager
Silver Spring, MD
Industry
Business Services at Non-Commercial Site, Nonclassifiable Establishments
Colleagues
Work History
Quality Assurance Technical Manager
SPOC for Customs IT sector (team of 12) for DG TAXUD
Coordination and capacity planning of daily operations
Quality Assurance Services
Review cycle of technical design documents: SfR, CC...
Aug 2018 — Sep 2018
It Consultant
User guidance and technical support regarding the use of IT systems
Generic Technical Support
User Access Management (Microsoft Forefront Identity Manager 2010 R2)
Web & Mail Content Fil...
Jul 2015 — May 2017
European It Operations Manager
Managing management (e.g. Service Delivery Manager) and technology professionals (e.g. system administrators)
Working closely with the CEO to provide clients with expert specialty hosting ...
May 2015 — Jul 2015
Manager of Technical Support Department
San Jose, CA
Managing the Technical Support department, consisting of the following five teams:
Live Chat
Level 1, Level 2, Level 3 Technical Support
Abuse & Threat Intelligence
Service Quality Assu...
Oct 2013 — May 2015
Supervisor of Technical Support Department and Security Operations Center
Supervising, managing, and organising the 24/7 Technical Support and Managed Security Services process at the Security Operations Centre (SOC)
Responsible for a team of 18 professionals, i...
Nov 2009 — Oct 2013
It Security Engineer
First and Second line Technical Support (McAfee, AVG, Sophos, Trend Micro, Kaspersky, etc.)
User guidance on the use of Enterprise Anti-Virus systems
Managed Security Services
Remote adm...
Jun 2009 — Nov 2009
Level 2 Technical Support For Avg Technologies
Second Line Technical Support on AVG Anti-Virus solutions
User guidance on the use of Anti-Virus solutions (AVG portfolio)
Service tickets and support calls handling
Root Cause Analysis ...
Jul 2008 — Jun 2009
Level 2 Technical Support Analyst
Second Line Technical Support on AVG Anti-Virus solutions
User guidance on the use of Anti-Virus solutions (AVG portfolio)
Service tickets and support calls handling
Root Cause Analysis ...
Jul 2008 — Jun 2009
Noc Service Desk
Incident Management (Internal Support, Bulgarian Telecommunications Company, Interoute, Globul, etc.)
Service tickets and support calls handling
Troubleshooting of LAN, MAN and WAN issues...
Aug 2007 — Jul 2008
Education
2012 — 2013
2003 — 2005
2000 — 2003
1995 — 2000
Occupations
IT Professional
Requirements Analyst
Software Tester
Technical Manager
Information Technology Specialist
IT Consultant
Technical Support Specialist
Executive
Manager
Computer Network Professional
SharePoint Administrator
Information Systems Analyst
IT Analyst
Computer Specialist
Managers
IT Specialist
Systems Support Specialist
Support Specialists
Operations Manager
Network Administrator
Network Systems Administrator
Skills
It Service Management
Project Management
It Management
Information Security Management
Network Security
Service Delivery
Management
Incident Management
Troubleshooting
Technical Documentation
Managed Services
Security
Computer Security
Mcafee
It Operations
Technical Support
Firewalls
Antivirus
Itil
Virtualization
Information Security
Telecommunications
System Monitoring
Reports
Staff Supervision
Data Center
Mentoring of Staff
Disaster Recovery
Information Technology
Integration
Analysis
Crm
Endpoint Security
FAQs about Evlogi Dinchev
What's the main profession of Evlogi Dinchev?
This professional's job is Business Requirements Analyst
What are the main profession of Evlogi Dinchev?
These person's professions are IT Professional and Requirements Analyst
Where does Evlogi Dinchev currently live?
Evlogi lives in Cheyenne, Wyoming.
How many companies did Evlogi Dinchev work at?
Evlogi Dinchev worked at ten jobs.
Where has Evlogi Dinchev studied?
Evlogi studied at the City University of Seattle from 2012 to 2013.
Are there any certifications Evlogi Dinchev has?
The professional received the following certifications: Accuplacer® - English Proficiency, Epo, Vse, Eepc, Sae, Saas, Hips;, Itil V.3 Foundation, and Log and Event Management.
What languages does Evlogi Dinchev speak?
Evlogi Dinchev speaks English, Bulgarian, and Russian.
Are there any industries, that Evlogi Dinchev is connected to?
This person works in Information Technology And Services industry.