Erin M Wild is a qualified expert, working in Sf Fire Credit Union main office of which is in 1096. on the position of Financial Services Consultant Iii, Contact Center from 2020. This person has earned professional experience in more than 17 positions at various companies. Erin M Wild went to the Bowling Green State University and got education there from 1989 to 1993. San Francisco, California is the city, where this person was lastly known to be situated. This professional's contacts are accessed through this website by request.
Name variants:
Erin Wild
Last updated May 13, 2024
Contact Information
Last Update
Jul 12, 2022
Email
er**@gmail.com
Location
San Francisco, CA
Company
Workplace
Financial Services Consultant Iii, Contact Center
San Francisco, CA
Industry
Financial Services
Colleagues
Work History
Financial Services Consultant Iii, Contact Center
3201 California St, San Francisco, CA 94118
from Mar 2020
Operations Associate, Contract
404 Bryant St, San Francisco, CA 94107
Assisted with order fulfillment for new and active customers, assisted with accounts payable, assisted with monthly inventory
May 2018 — Aug 2018
Senior Payment Solutions Specialist
595 Market St #200, San Francisco, CA 94105
Assisted with team meetings, peer mentoring, took escalated calls when necessary, worked closely with team supervisors to develop coaching strategies
Mar 2017 — Jun 2017
Payment Processing Specialist
595 Market St #200, San Francisco, CA 94105
Working with the Payment Solutions and Payment Processing teams, I interfaced with customers by answering inquiries regarding their current loans, including but not limited to general and pa...
Apr 1, 2016 — Mar 2017
Member Support Representative
595 Market St #200, San Francisco, CA 94105
Lending Club is a peer to peer lender for both personal and business loans. As a part of the Member Support Team, I assist customers by answering questions, trouble-shoot issues, and over-al...
Dec 2014 — Apr 2016
Customer Loyalty Manager
225 Bush St SUITE 1350, San Francisco, CA 94104
Maintaining partner/customer relations by acting as a third-party liaison using Gmail
trouble-shooting customer issues and answering customer inquiries using Zendesk and SalesForce
issuin...
Jun 2013 — Nov 2014
Database Entry, Contract
Assisted with 500-piece fundraiser mailing, which entailed researching client information to assure it was updated using the Internet and Excel; and entering client information into Blackbaud.
May 2013 — May 2013
Administrative Assistant, Contract
980 5Th Ave, San Rafael, CA 94901
Received, reconciled and submitted vendor invoices for payment
interfaced with tenants
provided key cards to tenants
delegated projects by interfacing with property engineers and janitor...
Jan 2013 — Feb 2013
Customer Service Agent, Contract
140 New Montgomery St, San Francisco, CA 94105
Provided customer service via email; processed refunds to customer accounts using Zendesk.
Nov 2012 — Jan 2013
Administrative Assistant, Business Affairs, Contract
P/O Box 29919, San Francisco, CA
Compiled raw data for trademark intranet database project
researched and compiled specimen for Declarations of Use for trademark renewals and registrations
researched and compiled evidenc...
Apr 2011 — Nov 2012
Consumer Customer Service Representative, Contract
Provided customer service over the phone and via email
took customer orders over the phone and entered them into WebLinc
processed return merchandise authorizations using MAS 500.
Oct 2010 — Apr 2011
Enrollment Coordinator and Customer Service, Contract
5 Commercial Blvd SUITE 200, Novato, CA 94949
Answered questions about reading programs via phone or email
assessed student’s reading level over the phone to determine if program is suitable for him/her
entered enrollment information...
May 2010 — Aug 2010
Claim Analyst and Phone Operator
P/O Box 8060, San Rafael, CA
Processed claims into proprietary database
identified and processed deficient claims, opt-outs and objections by class members
worked directly with class members by answering case specifi...
Aug 2008 — Apr 2010
Operations Manager
Entered vendor and client information into proprietary database
worked directly with vendors, clients, sales team, and overseas freight forwarders
maintained and updated vendor files as n...
Jul 2007 — Nov 2007
Project Coordinator
205 Keller St SUITE 204, Petaluma, CA 94952
Processed au pair and host family applications using FileMaker Pro
maintained au pair and host family files
worked directly with Community Representatives via email and phone.
Oct 2006 — May 2007
Loan Processor
150 California St SUITE 250, San Francisco, CA 94111
Analyzed client data in order to determine eligibility for an SBA 504 Loan
entered client data into proprietary database
maintained client records and files
prepared and packaged SBA Loa...
Jul 2005 — Oct 2006
Order Processing Manager
7300 Dixie Hwy, Clarkston, MI 48346
Processed sales orders and purchase orders using EDI and MAS90
entered inventory tracking into proprietary spreadsheets
worked directly with customers, sales team, and international freig...
Jul 2000 — Jul 2005
Education
1989 — 1993
Occupations
Accountant
Finance and Accounting Specialist
Counselor
Operations Associate
Accounts Payable
Accounts Payable Specialist
Accounting Bookkeeper
Bookkeeper
Advisor
Operations Manager
Skills
Customer Service
Microsoft Excel
Filemaker
Outlook
Microsoft Word
Salesforce.com
Sales
Leadership
Human Resources
Mas 90
Administrative Work
Outlook Express
Gmail
Process Scheduler
Office Management
Time Management
Administrative Assistants
Research
Zendesk
Trademarks
Intellectual Property
Google Maps
Iphone
Os X
Office Administration
Social Networking
Invoicing
Quickbooks
Data Entry
Administration
Employee Relations
Uspto
Internet
Mac Os X
Pc
Salesforce
Management
Marketing
Social Media