Erin L Smith is a highly qualified expert, that works in Osf Healthcare main office of which is in 1097. on the position of Process Technician from 2018. This person has earned professional experience in more than 21 positions at various companies. Erin L Smith went to the Illinois Central College and received education there from 2009 to 2014. San Diego, California is the city, where this professional was known to settle. The professional's email address and phone number are easily accessed through SoftwareOfficial on demand.
Name variants:
Erin Smith
Last updated May 12, 2024
Contact Information
Last Update
Jul 3, 2022
Email
el**@gmail.com, er**@teamhgs.com
Location
San Diego, CA
Company
Workplace
Process Technician
Peoria, IL
Industry
Hospital & Health Care, Home Elder Care, Hospitals, Childrens Hospital, Family Doctor, General Medical & Surgical Hospitals
Colleagues
Work History
Scribe
6451 Brentwood Stair Rd SUITE 100, Fort Worth, TX 76112
Training inadequate. Was not improving quickly enough so my employment was terminated.
Nov 2014 — Dec 2014
Vice President, Client Services
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and...
2013 — Nov 2017
Director, Global Managed Services
10850 Via Frontera, San Diego, CA 92127
Jun 2009 — Mar 2013
Director, Customer Relations and It Help Desk
10850 Via Frontera, San Diego, CA 92127
Accountable for 45 person call center team and 25 person IT support team encompassed as part of 2.5 million dollar annual budget. IT served the needs of our retail stores and technology user...
Dec 2005 — May 2009
Manager, Customer Relations
10850 Via Frontera, San Diego, CA 92127
Created and managed 25 person contact center that encompassed store experience, loyalty support and ecommerce support. Implemented call center technology and issue tracking system. Authored ...
Feb 2002 — Dec 2005
Operations Project Coordinator
10850 Via Frontera, San Diego, CA 92127
Managed content and all phases of meeting planning and activity development for Regional/District Managers' Meetings. Sourced venues, managed planning, coordination and implementation of ope...
Jun 2000 — Feb 2002
National Staffing Representative
10850 Via Frontera, San Diego, CA 92127
Staffed numerous positions in corporate offices and critical field positions, administered training programs and developed recruitment techniques and supplies for corporate, divisional and s...
Jul 1999 — Jun 2000
Regional Human Resources and Training Manager
10850 Via Frontera, San Diego, CA 92127
Investigated and addressed all local HR allegations, recruited and hired management personnel for retail locations, organized and hosted all facilitator lead training courses, ensured compli...
Jul 1998 — Jul 1999
Retail Manager and Optician
Managed retail optical dispensary to include fitting customers with eyeglasses or contacts, producing eyewear in onsite optical lab. Trained all new retail managers in district, managed, hir...
Jan 1995 — Jul 1998
Campaign Press Secretary
Traveled with candidate, wrote campaign press releases and campaign literature for 1994 Kansas Gubernatorial race. Also included public appearances, fund-raising and primary responsibility f...
Sep 1993 — Aug 1994
Reporter-Intern
Covered local news events to include interviewing, writing, editing of news stories used for broadcast. Occasional anchor for weekend news broadcast
May 1993 — Sep 1993
Assistant Retail Manager
2407 west 24Th St, Kearney, NE 68845
Assisted customers to find well fitting and fashionable apparel, merchandised store displays, coached and encouraged team to meet sales goals and provide outstanding customer experiences.
Sep 1991 — Jan 1995
Education
2009 — 2014
2005 — 2009
1989 — 1993
Occupations
Executive
Director
Vice President
Leader
Operations Manager
Chief Executive
Managers
Skills
Leadership
Management
Cross Functional Team Leadership
Process Improvement
Customer Experience
Customer Service
Training
Retail
Project Management
Customer Satisfaction
E Commerce
Team Building
Program Management
Outsourcing
Team Leadership
Recruiting
Thought Leadership
Sales
Call Centers
Achieving Results
Strategy
Customer Relationship Management
Vendor Management
Business Process Improvement
Negotiation
Strategic Planning
Public Speaking
Analytics
Strategic Partnerships
Change Management
Building Relationships
Contact Centers
Business Process Outsourcing
Vendor Relationship Management
Sales Management
Project Planning
Microsoft Word
Data Entry
Cashiering
Inventory Management
Outlook
Teamwork