Erin Isenberg is a highly qualified expert, who works in Braze (Formerly Appboy) main office of which is in 4. as a Senior Enterprise Customer Success Manager since 2020. This expert has earned professional experience in more than 12 positions at different companies. Erin Isenberg went to the New School and received education from 2012. New York, New York is the area, where the professional was lastly known to live. This expert's e-mail and phone can be accessed through this website on demand.
Name variants:
Erin Isenberg
Last updated May 12, 2024
Contact Information
Last Update
Jul 9, 2022
Email
er**@gmail.com, er**@chartbeat.com
Location
New York, NY
Company
Braze (Formerly Appboy)
Workplace
Senior Enterprise Customer Success Manager
Work History
Head of Customer Experience
5 2Nd St, Brooklyn, NY 11231
● Manage and scale success team, improving internal process and customer satisfaction ratings ● Create customer lifecycle outreach aimed at reducing churn and improving customer relationship...
May 2017 — Dec 2018
Head of Technical Solutions
826 Broadway, New York, NY 10003
Constructed process for transition of clients from pre-sale stage to account manager and support team, aiding in rise in seamless on-boarding
Managed a team of six, assigning daily and mon...
Sep 2016 — May 2017
Chartcorps, Client Education and Product Support
826 Broadway, New York, NY 10003
Create custom product trainings for clients that have driven a rise in renewed and expanded contracts
Efficiently respond to customer issues via Zendesk resulting in increased customer sat...
Aug 2015 — Sep 2016
Office and Marketing Coordinator
67 Hunt St SUITE 100, Agawam, MA 01001
Create social media campaign and Facebook Ads that have increased social media engagement over 100%
Manage and execute co-branded events with partners that have successfully driven family ...
Oct 2012 — Jun 2014
Recruitment Coordinator
131 Dartmouth St, Boston, MA 02116
Created social media plan that expanded applicant pool
Wrote weekly recruiting press releases that garnered an increase in company referrals over two quarters
Scheduled and planned travel...
Oct 2011 — Oct 2012
Office Coordinator
50 Milk St, Boston, MA 02109
Developed presence on social media outlets that gained more clients and sales weekly
Wrote daily copy for restaurant postings that highlighted specials and raised revenue
Analyzed company...
May 2011 — Oct 2011
Social Media Intern
Increased engagement for online game launch by developing social media campaign on Facebook, Twitter, Tumblr, and YouTube
Worked with bloggers on promotions and communications to drive pub...
Jan 2011 — May 2011
Multimedia Intern
Filmed and edited videos for corporate website and YouTube channel
Researched online news publications for press coverage of political campaigns that were utilized in promotional materials
Sep 2010 — Dec 2010
Operational Quality Assurance Lead
333 south 7Th St SUITE 1000, Minneapolis, MN 55414
Developed quality assurance metrics and evaluated staff performance on a monthly basis, presenting to senior management on status of quarterly goals
Resolved escalated vendor issues from s...
May 2007 — Aug 2010
Education
2010 — 2011
2003 — 2007
Occupations
Executive
Manager
Operations Manager
Skills
Social Media
Event Planning
Marketing Communications
Final Cut Pro
Adobe Creative Suite
Salesforce.com
Customer Service
Photography
Public Speaking
Microsoft Office
Outlook
Powerpoint
Peoplesoft
E Commerce
Edi
Press Releases
Blogging
FAQs about Erin Isenberg
What is the profession of Erin Isenberg?
This professional's job is Senior Enterprise Customer Success Manager
What jobs is Erin Isenberg proficient at at?
Erin is proficient at Executive and Manager jobs.
Where is Erin Isenberg currently located?
Erin Isenberg is currently located in New York, New York.
What is Erin Isenberg's email?
The professional's email is er**@gmail.com and er**@chartbeat.com.
Where did Erin Isenberg work?
This person worked at Braze (Formerly Appboy), Sproutvideo.
What education does Erin Isenberg have?
Erin studied at the New School from 2012.
Are there any professional industries, that Erin Isenberg is connected to?
Erin Isenberg works in Internet industry.
Are there any special skills, that Erin Isenberg has?
This person has such skills as Social Media, Event Planning, Marketing Communications, Final Cut Pro, Adobe Creative Suite, Salesforce.com, Customer Service, Photography, and Public Speaking.