Erika Vasconcelos

Telecommunications

Name variants:
Erica Vasconcelos
Last updated May 11, 2024

Contact Information

Last Update
Jun 23, 2022
Email
ev**@ccicolleges.edu
Location
Los Angeles, CA
Company

Workplace

iHerb Inc.
Bilingual Customer Experience Specialist

Moreno Valley, CA

Industry

Retail, Ret Misc Foods Whol Drugs/Sundries, Vitamin Stores

Work History

Bilingual Customer Experience Specialist

301 north Lake Ave, Pasadena, CA 91101
Oct 2013 — Feb 2019

Associates Director

43770 15Th St west SUITE 120, Lancaster, CA 93534
managed 11 employees, performed HR/administrative duties, scheduling, time tracking, recruiting/hiring. Created/coordinated graduation ceremony for class of April 2012, speaker of graduation...
Dec 2011 — Jul 2012

Maintenance Administrator

Att
208 south Akard St, Dallas, TX 75202
diagnostic testing, troubleshoot telecom issues, data entry, call center, train new hires, implement & collaborate help desk support with training team
Dec 1995 — Dec 2010

Occupations

Executive
Director
HR Specialist
Human Resources Specialist
Chief Administrative Officer
Speaker
Artist
Cinematographer
Recognition
Operations Manager
Recruitment
Chief Executive
Spokesperson
Representative
Filmmaker

Skills

Customer Service
Team Building
Training
Powerpoint
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Satisfaction
Troubleshooting
Outlook
Employee Relations
Coaching
Telecommunications
Data Entry
Teamwork
Event Planning
Team Leadership
Call Centers
Management
Call Center
Interviews
Customer Experience
Recruiting
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