Erika Harper is a qualified professional, who works in Secureworks main office of which is in 187. on the position of Technical Writer Advisor since 2013. This person has earned professional experience in more than eight positions at various companies. Erika Harper went to the Shorter University and got education. Erika Harper has these qualifications: Information Technology Infrastructure Library (Itil). Atlanta, Georgia is the area, where this person was lastly known to settle. This person's phone number and email are easily accessed through SoftwareOfficial on demand.
Name variants:
Erica Harper
Last updated May 12, 2024
Contact Information
Workplace
Technical Writer Advisor
Atlanta, GA
Industry
Computer & Network Security, Custom Computer Programing, Telephone Communications, Nonclassifiable Establishments
Colleagues
Work History
Technical Writer Advisor
1 Concourse Pkwy, Atlanta, GA 30328
Technical Writer Advisor
Dell SecureWorks, Atlanta, GA May 2013 - Present
·Research, coordinate and gather business/system requirements through the facilitation of end user
meetings and ...
from May 1, 2013
Senior Technical Writer
28 Liberty St, New York, NY 10005
Composed and co-authored procedure manuals, user guides, notification memos and presentations
Analyzed data generated by various groups to assist in manual production
Participated in a pe...
2010 — Feb 2013
Product Management Team
2855 Premiere Pkwy SUITE A, Duluth, GA 30097
Developed layout, design and documentation for Next Generation software
Transformed and deciphered technical software specifications and instructions into user friendly manuals, release no...
Dec 2008 — Dec 2010
Documentation Specialist
26 south Greeley Ave, Chappaqua, NY 10514
Managed documentation creation and development for such clients as: Bank of America,
Capital One and AT&T
Conceptualized and designed clear, concise and user friendly templates for intern...
May 2008 — Dec 2008
Product Management Team
1 Tsys Way, Columbus, GA 31829
Successfully launched the company’s documentation department and created baseline
documentation
Met with management to establish documentation standards and document storage repository
C...
Oct 2004 — Mar 2007
Technical Writer
202 south Lk Ave Suite #301, Pasadena, CA
Interviewed Subject Matter Experts (Developers, Engineers and Program Analysts) to compose
technical content
Conducted governmental research to compose network, website, and workstation p...
Apr 2004 — Sep 2004
Technical Writer
Produced print-ready files for Worldwide Directory information
Executed internal Quality Assurance
test scripts utilizing a customized reservation tool
Coordinated Internet information u...
Jan 2004 — Feb 2004
Education
Occupations
IT Professional
Technical Writer
Advisor
Project Manager
Accountant
Finance and Accounting Specialist
Technical Communicator
Author
Project Managers
Accounting Bookkeeper
Bookkeeper
Skills
Leadership
Agile Environment
Microsoft Office
Management
Project Management
Adobe Technical Communication Suite
Sharepoint Administration
Software Documentation
Sdlc
Editing
Process Improvement
Visio
Quality Assurance
Software
Vmware
Technical Writing
Robohelp
Tortoise Svn