Erik Valentine is a qualified professional, working in General Dynamics Information Technology as a Operations Manager since 2020. This person has earned professional experience in more than nine positions at various companies. Erik Valentine went to the University of Oklahoma and was studying there from 2017 to 2018. This professional has such qualifications as Hdi - Desktop Support Manager Certification, Hdi - Support Center Team Lead Certification, and Hdi - Desktop Support Specialist Certification. Oklahoma City, Oklahoma is the city, where the professional was lastly known to be settled. This person's email address and number can be easily accessed through SoftwareOfficial on demand.
Name variants:
Eric Valentine
Last updated May 13, 2024
Contact Information
Last Update
Jul 4, 2022
Email
er**@sonicdrivein.com
Location
Oklahoma City, OK
Workplace
Operations Manager
Industry
Information Technology and Services
Colleagues
Work History
Technical Support Supervisor
Oklahoma City, OK
Currently assisting the Director of Business Technology in managing the day-to-day operations of the Support Desk staff. This includes enforcing policies defined by the Director of Business ...
Sep 2016 — Feb 2017
Technical Support Analyst  Intermediate
9807 Katy Fwy SUITE 100, Houston, TX 77024
Providing personal computing and Field Service specific rugged purpose-built computing hardware, software, operating system, mobile connectivity and peripherals focused incident resolution, ...
Sep 2014 — Jul 2016
Support Center Supervisor
300 Johnny Bench Dr, Oklahoma City, OK 73104
Nov 2007 — Apr 2014
Call Center Manager - Morning Shift
3705 west Memorial Rd, Oklahoma City, OK 73134
Promoted from Support Specialist to Team Lead within 90 days of hire as I spearheaded the Technical Operations process of inbound call-management (Drastically reduced overall call times for ...
Sep 2005 — Oct 2007
Customer Account Specialist Ii
208 south Akard St, Dallas, TX 75202
Responsible for phone and email support of AT&T Wireless customers, assisting with billing, contract and technical support needs.Handled customer questions, complaints and builds inquiries w...
Aug 2004 — Aug 2005
Customer Support Specialist
Sunnyvale, CA
Supported Yahoo! Store customers via phone and email responses through both the Store Abuse and Store General queues on a daily basis. Acted as liaison between the Sales, Production, Enginee...
1997 — 2003
Education
2017 — 2018
1990 — 1992
1989 — 1990
1985 — 1989
Occupations
Executive
Operations Manager
Director of Operations
IT Professional
Information Technology Specialist
Technical Support Specialist
Analyst
IT Specialist
Systems Support Specialist
Support Specialists
Analysts
Skills
Technical Support
Troubleshooting
Customer Service
Software Documentation
Help Desk Support
Customer Satisfaction
Leadership
Training
Vendor Management
Active Directory
Call Centers
Team Building
Software Installation
Team Leadership
Management
Project Management
Windows 7
Sales
Microsoft Office
Wireless Networking
Microsoft Office 2007
Team Management
Inventory Management
It Management
Crm
Vpn
System Administration
Analysis
Microsoft Excel
Computer Hardware
Networking
Process Scheduler
Sharepoint
Help Desk Management
Access
Process Improvement
Laptop Maintenance and Repair
Windows
Windows Xp
Microsoft Access
Servicenow
Strategic Planning
FAQs about Erik Valentine
What's the profession of Erik Valentine?
This professional's job is Operations Manager
What jobs is Erik Valentine a professional at?
Erik is proficient at Executive and Operations Manager jobs.
Where does Erik Valentine live?
Erik Valentine currently lives in Oklahoma City, Oklahoma.
What is Erik Valentine's email?
Erik's email is er**@sonicdrivein.com.
Where did Erik Valentine work?
Erik Valentine worked at General Dynamics Information Technology, Williams.
Where has Erik Valentine studied?
Erik studied at the University of Oklahoma from 2017 to 2018.
Are there any professional certifications Erik Valentine has?
This expert received the following certifications: Hdi - Desktop Support Manager Certification, Hdi - Support Center Team Lead Certification, and Hdi - Desktop Support Specialist Certification.
What languages does Erik Valentine speak?
Erik Valentine speaks English and French.