Eric Haughton is a eficient professional, working in Petal as a Operations and Workforce Manager since 2019. Eric Haughton gained professional experience in more than 17 positions at different companies. Eric Haughton went to the Villanova University and was studying from 2015 to 2017. Miami, Florida is the area, where this person was known to be settled. The professional's email address and phone number can be easily accessed through SoftwareOfficial by request.
Name variants:
Erik Haughton,
Erick Haughton,
Rick Haughton,
Ricky Haughton
Last updated May 11, 2024
Contact Information
Last Update
Jan 29, 2016
Email
er**@petalcard.com, er**@faneuil.com, er**@vitas.com
Location
Miami, FL
Company
Petal
Workplace
Operations and Workforce Manager
Work History
Workforce Management Soa Performance Analytics Group
1891 Metro Center Dr, Reston, VA 20190
from Dec 2017
Director of Workforce Management and Business Reporting at Faneuil
2 Eaton St, Hampton, VA 23669
Faneuil, Inc., is a nationally recognized leader in technology-enabled in-person and automated service delivery, particularly in regulated, highly complex environments in which precision and...
Apr 2014 — Sep 2017
Senior Operations Analyst
120 Monument Cir, Indianapolis, IN 46204
Responsible for creating and maintaining staffing models for both inbound and outbound Call Centers in Client's clinical division.
Aug 2013 — Apr 2014
Workforce Management Analyst
3303 west Commercial Blvd, Fort Lauderdale, FL 33334
Sep 2011 — Jun 2013
Manager of Workforce Management
201 south Biscayne Boulevard Way SUITE 400, Miami, FL 33131
Feb 2010 — May 2012
Workforce Management
6200 Sprint Pkwy, Overland Park, KS 66251
Manage Real Time Adherence for all 638 employees
Manage call traffic for over 600 specialists.
Manage all time off and over time request.
Analyze call center service levels and f...
Dec 2004 — Dec 2006
Education
2015 — 2017
1993 — 1997
Occupations
Management Analyst
Executive
Manager
Analysts
Operations Manager
Skills
Call Centers
Workforce Management
Management
Leadership
Vendor Management
Training
Forecasting
Process Improvement
Team Building
Contact Centers
Customer Experience
Analysis
Customer Satisfaction
Performance Management
Business Process Improvement
Customer Service
Data Analysis
Team Leadership
Business Analysis
Account Management
Analytics
Analytical Skills
Coaching
Crm
Customer Retention
Operations Management
Outsourcing
Troubleshooting
Iex
Quality Assurance
Temporary Placement
Telecommunications
Annual Reports
FAQs about Eric Haughton
What is the main profession of Eric Haughton?
The expert is a Operations and Workforce Manager.
What are the main profession of Eric?
These person's professions are Management Analyst
Where does Eric Haughton currently live?
Eric Haughton currently lives in Miami, Florida.
What is Eric Haughton's email?
Eric's email is er**@petalcard.com and er**@faneuil.com.
Where did Eric Haughton work?
This person worked at Petal, Petal.
Where has Eric Haughton studied?
Eric studied at the Villanova University from 2015 to 2017.
What is the industry that Eric Haughton is connected to?
Eric works in Financial Services industry.
What are special skills of Eric Haughton?
Eric Haughton has the following skills: Call Centers, Workforce Management, Management, Leadership, Vendor Management, Training, Forecasting, Process Improvement, Team Building, and Contact Centers.