Eric Ellsworth is a skilled professional, who works in Delta Dental of California on the position of MANAGER, CONTACT CENTER SERVICES - (Healthcare/Dental) since 2012. This expert gained professional experience in more than 16 positions at different companies. Eric Ellsworth went to the National University and was studying there from 2007. Sacramento, California is the city, where the professional was known to live. The professional's email address and number can be easily accessed through this website on demand.
Name variants:
Erik Ellsworth,
Erick Ellsworth,
Rick Ellsworth,
Ricky Ellsworth
Last updated May 12, 2024
Contact Information
Last Update
Feb 1, 2016
Location
Sacramento, CA
Company
Delta Dental of California
Workplace
MANAGER, CONTACT CENTER SERVICES - (Healthcare/Dental)
Work History
MANAGER, CONTACT CENTER SERVICES - (Healthcare/Dental)
May 2012 — Jun 2013
Manager
Rancho Cordova, CA
As a Manager of Contact Center Services I am responsible to plan, organize and manage the individual dental plan and benefit services contact center operations and to meet established perfor...
from May 2012
DIRECTOR, CONTACT CENTER OPERATIONS-Technical Support
Dec 2009 — Dec 2010
Director of Operations
As the Director of Operations I was responsible for the overall operation of both onsite and remote contact centers. I worked with the unit managers and existing staff to meet or exceed cl...
2009 — Dec 2010
Director, Admissions, Student Concierge Services
As the Student Concierge Director, I owned responsibility for strategy and direction of a 24/7/365 student call center operations. Within this role I manage all performance aspects, the pla...
Apr 2008 — Oct 2009
Director, Business Support Services
My responsibilities in directing the Operations organization included service management and delivery in a high volume transaction processing environment. In my role I drove implementation o...
Oct 2003 — Apr 2006
Manager e-Solutions
Responsibilities: Division Manager for all WEB based e-Commerce and RETAIL products technical support. Direct responsibility for managing a group consisting of 7 Supervisors, 30 Assistant Su...
2000 — 2003
Education
Occupations
Executive
Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Director of Operations
Managers
Equipment Tools Purchasing Agent
Operations Manager
Department Store Salesperson
Retail Salesperson
Skills
COPC Call Center Quality Certification - Six Sigma (Lean) Black Belt Certification - Malcolm Baldridge Quality Award (AT&T UCS)
FAQs about Eric Ellsworth
What is the main profession of Eric Ellsworth?
This professional's job is MANAGER, CONTACT CENTER SERVICES - (Healthcare/Dental)
What are the main profession of This professional?
These person's professions are Executive and Manager
Where does Eric Ellsworth currently live?
The expert lives in Sacramento, California.
Where did Eric Ellsworth work?
Eric worked at Delta Dental of California, Delta Dental.
Does Eric Ellsworth have personal website or blog?
Eric Ellsworth`s website is http://www.nu.edu.
What education does Eric Ellsworth have?
Eric studied at the National University from 2007.
What is professional industry that Eric Ellsworth is connected to?
This person works in Insurance industry.
Are there any skills Eric Ellsworth has?
This person has such skills as COPC Call Center Quality Certification - Six Sigma (Lean) Black Belt Certification - Malcolm Baldridge Quality Award (AT&T UCS).