Eric Black is a high-level professional, working in Ups main office of which is in 187. on the position of Operations Supervisor since 2018. This person gained professional experience in more than 17 positions at various companies. Eric Black went to the University of Phoenix and got education from 2002 to 2009. This person has such professional qualifications as Six Sigma Green Belt, (Clt) Certified Logistics Technician, and (Cla) Certified Logistics Associate. Wichita, Kansas is the city, where the professional was lastly known to live. Eric Black's email address and number can be accessed through this website by request.
Name variants:
Erik Black,
Erick Black,
Rick Black,
Ricky Black
Last updated May 12, 2024
Contact Information
Last Update
Jul 7, 2022
Email
eb**@att.com, yi**@hotmail.com, eb**@gmail.com
Location
Wichita, KS
Company
Workplace
Colleagues
Work History
Operations Supervisor
55 Glenlake Pkwy, Atlanta, GA 30328
Delivered project management leadership to train, mentor, and develop a team of logistics employees with a focus on maximizing output, accuracy, and efficiency for the 1.2 million square foo...
Jul 2018 — Oct 2018
Licensed Independent Adjuster
1600 Corporate Dr, Birmingham, AL 35242
from Jan 2017
President
Valency is a business-to-business telecommunications solution provider that offers voice and data network services, information security, telephone hardware systems, cabling, and telecommuni...
from Mar 2016
President
Advantage Solutions Group is a Solution Provider for AT&T. We offer a total solutions package of business class communications services. Voice and data services including VoIP, High Speed In...
Apr 2014 — Mar 2016
Ae 2 Acquisition
208 south Akard St, Dallas, TX 75202
Developed and acquired new business client base. Consulted on and sold business voice, data, and wireless services in Kansas, Oklahoma, and Texas.
Aug 2012 — Dec 2013
Operations Manager
208 south Akard St, Dallas, TX 75202
We understand that our customers want an easier, less complicated life. We're using our network, labs, products, services and people to create a world where everything works together seamles...
from Nov 2009
Senior Network Manager
208 south Akard St, Dallas, TX 75202
Led a global team of Technical Support Managers in developing, deploying, and managing professional services solutions to clients on a fee-for-service basis. Developed and applied advanced m...
Mar 2009 — Dec 2017
Area Manager
Led a team of 26 Technical Managers in the Global Technical Assistance Center (GTAC) providing Tier III technical support for International Data Connectivity services for Multi-Nat’l Fortune...
2006 — 2009
International Work Center Transformation Manager
208 south Akard St, Dallas, TX 75202
Developed, delivered, and implemented intensive process and system training for over 150 management and technical support personnel in Brussels, Belgium and Amsterdam, The Netherlands. Provi...
2005 — 2006
Operations Manager - Customer Care Center
208 south Akard St, Dallas, TX 75202
Managed a 24/7 Data Maintenance Customer Call center; directed three Supervisors and a diverse team of 30+ Communication Technicians responsible for analysis, isolation, and resolution of cu...
2002 — 2005
Operations Manager - Customer Care Center
208 south Akard St, Dallas, TX 75202
Managed 24x7 Data Maintenance Customer Call center managing 3 Supervisors and a diverse team of 30+ communication technicians responsible for analysis, isolation and resolution of customer n...
2002 — 2005
Regional Sales Manager
208 south Akard St, Dallas, TX 75202
Sales Manager for National Business Markets.
Managed a territory and up to 6 Account Managers.
Responsible for increasing a three million dollar revenue base by 10% a year.
Jul 2001 — Aug 2012
Supervisor - Customer Care Center
208 south Akard St, Dallas, TX 75202
Provided front-line management support, direction, and training for 18-member Global Voice Provisioning and Global Frame Relay/ATM Maintenance Customer Care Centers teams. Provided recommend...
1998 — 2005
Account Manager and Senior Account Manager
208 south Akard St, Dallas, TX 75202
Handled daily account duties for assigned base of business accounts. Attained annual quota and grew total billed revenue by an average of 10% per year.
Apr 1991 — Jun 2001
Teacher
201 north Water St, Wichita, KS 67202
2nd and 3rd Grade Teacher
Jun 1977 — Jun 1979
Education
Occupations
Executive
Chairperson
Security
Chief Executive
Skills
Mpls
Voip
Wireless
Unified Communications
Selling
Sales Operations
Managed Services
Sales
Management
Saas
Cloud Computing
Sales Management
Strategy
Direct Sales
Telecommunications
Mobile Devices
Professional Services
Telephony
Solution Selling
Strategic Partnerships
Customer Retention
Sales Process
Channel Partners
Call Centers
Salesforce.com
Multiprotocol Label Switching
Wireless Technologies
Customer Service
Team Leadership
Operations Management
Leadership
Team Building
International Project Management
Six Sigma
Collaborative Problem Solving
Strategic Planning
Program Management
Training
Performance Management
Product Management
Coaching
Cross Functional Team Leadership
Vendor Management
Customer Satisfaction
Business Process Improvement
New Business Development
Team Management
Change Management
Continuous Improvement
Customer Relationship Management
Service Delivery
Microsoft Office
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
Customer Escalation Management
Escalations Management
T1
Outside Plant
Call Center
Field Service
Service Assurance
Project Management
Microsoft Outlook
FAQs about Eric Black
What's the main profession of Eric Black?
This professional's job is Operations Supervisor
What jobs is Eric proficient at at?
Eric Black is a professional such jobs as Executive and Chairperson.
Where is Eric Black currently located?
The expert is currently located in Wichita, Kansas.
Does Eric have the email address?
eb**@att.com and yi**@hotmail.com is Eric Black's email address.
Where did Eric Black work?
Eric worked at Ups, E.a. Renfroe & Company, Inc..
Where has Eric Black studied?
Eric studied at the University of Phoenix from 2002 to 2009.
Are there any professional certifications Eric Black has?
Eric Black received the following certifications: Six Sigma Green Belt, (Clt) Certified Logistics Technician, (Cla) Certified Logistics Associate, and State Farm Auto Certification.
What languages does Eric Black speak?
Eric Black speaks English.