Ellis Ishaya is a eficient professional, who works in Gigster main office of which is in 1096. on the position of Ww Vice President Customer Success and Network Operations from 2019. This expert has earned professional experience in more than 14 positions at various companies. Ellis Ishaya went to the Santa Clara University and received education from 1998 to 2001. San Francisco, California is the area, where the professional was known to live. The professional's contacts can be easily accessed through SoftwareOfficial on demand.
Name variants:
El Ishaya
Last updated Apr 27, 2024
Contact Information
Last Update
Feb 1, 2016
Email
e_**@yahoo.com
Location
San Francisco, CA
Company
Gigster
Workplace
Ww Vice President Customer Success and Network Operations
Work History
Ww Vice President Customer Success and Network Operations
301 Howard St, San Francisco, CA 94105
Lead the all post sale customer functions for Gigster and the development and management of the Gigster talent network. ► Manage the teams who provide our customers services during the plann...
from Apr 2019
Ww Vice President Customer Success
1820 east Big Beaver Rd, Troy, MI 48083
Lead the delivery of all post-sale services, education, and onboarding for thousands of customers and partners globally; ensuring success throughout the customer lifecycle. ► Provided overal...
Dec 2016 — Apr 2019
Global Leader Information Lifecycle Governance
New York, NY
Ensured WW delivery excellence across IBM's Information Lifecycle Governance (ILG) product lines (7 total), including: Delivery, Managed Services, Enablement, and Fulfillment. ► Worked with ...
Jul 2013 — Oct 2016
Ww Vice President Customer Operations
4401 west Gate Blvd SUITE 300, Austin, TX 78745
Led overall company operations including professional services, technical support, technical presales, education, and transition of all departments to IBM post acquisition. ► Improved refere...
Jan 2009 — Jun 2013
Ww Vice President of Customer Services and Support
1161 San Antonio Rd, Mountain View, CA 94040
Direct report to the CEO; developed the infrastructure, process, and staff for the company’s managed/professional services, support and education departments. ► Acquired and deployed new sup...
Jun 2007 — Dec 2008
Vice President Professional Services, Managed Services, & Education
May 2005 — Jun 2007
Vice President Professional Services, Managed Services, and Education
Executive responsible for the delivery, management, creation, and P&L for all hosted/service offerings for the company. Departments managed included: SaaS, Professional Services, and Educati...
May 2005 — Jun 2007
Director Professional Services, Education, & Support
Managed a group of 20+ technology professionals in the all aspects of customer delivery and management.
Aug 2002 — May 2005
Director Professional Services, Education, and Support
1 Waters Park Dr, San Mateo, CA 94403
Managed a group of 20+ technology professionals in the all aspects of customer delivery and support for our SaaS and Cloud offerings.
Aug 2002 — May 2005
Director Client Services
Part of the Imparto acquisition, tasked with managing all aspects of customer operations for the West, Pacific NW, and Rocky Mountain regions of the United States, resulting over 10m in serv...
Apr 1999 — Aug 2002
Regional Manager - Pwc
300 Madison Ave, New York, NY 10017
Responsible for all client engagements, staff, revenue for the West, Pacific NW, and Rocky Mountain Regions, of the US.
May 1996 — May 1999
Project Manager
Managed complex projects and worked with internal teams and customers to provide technology based solutions.
Sep 1993 — Jun 1996
Education
1998 — 2001
Occupations
Executive
Vice President of Operations
Partner
IT Professional
Computer Software Professional
Vice President
Operations Manager
Chief Executive
Software Developers
Skills
SaaS
Professional Services
Cloud Computing
Enterprise Software
Start-ups
Strategy
Managed Services
Management
Pre-sales
Entrepreneurship
Sales Management
Start Ups
Project Management
Saas
Pre Sales
Software As A Service
Team Management
Product Management
Leadership
Partner Management
Account Management
Program Management
Customer Relationship Management
Business Development
Cross Functional Team Leadership
Business Process Improvement
Customer Satisfaction
Customer Retention
Strategic Partnerships
Budget Management
Strategic Planning
Integration